Job Details

Role Number: 200652426-0836

Summary

The Apple Services Engineering team builds products and services for our customers, and helps the rest of Apple do that too. These are the people responsible for products such as Apple Music, Podcasts, TV+, tvOS, App Store, iCloud, Business & Education, as well as technologies like Commerce, Search & Recommendations, Data Platform, and many more. The AI, Search & Knowledge Platforms team builds amazing products and services for Apple's customers while serving as a foundational partner to teams across Apple. The team delivers world-class AI, search, and knowledge systems powering Siri, Apple Intelligence, Safari, and iMessage, and operates the foundational platforms and infrastructure that keep these intelligent experiences running at hyperscale.

We’re looking for a collaborative, organized and strategic team member with a passion for improving organizational efficiency, establishing business process and managing change and ongoing rhythm of business alongside leadership. You will work in a range of capacities from strategic planning, promoting effective communication, process development, and lead special projects. You will join a team of program managers who provide dedicated support to senior leaders in Apple Services Engineering.

Description

You’ll primarily support our AI, Search and Knowledge Platform engineering teams, partnering with the leadership team to define and execute strategic organizational development initiatives and business priorities.

Minimum Qualifications

• 5+ year experience as a Chief of Staff, Operations Manager, Business Manager or similar.

• Experience working with software engineering organizations.

• Bachelor's degree or equivalent work experience.

Preferred Qualifications

• Strong interpersonal skills; ability to build effective relationships and work well with people across functions, levels and locations.

• Proven ability to manage large, complex projects effectively in fast-paced and global team.

• Excellent organization skills, acute attention to detail, ability to handle multiple tasks.

• Highly effective written and verbal communication skills; ability to distill complex information to be easily digestible for a variety of audiences.

• Curious, flexible and a dedicated problem solver. Listening and learning are key.

• Experience planning and executing virtual or in person team events such as offsites, All Hands or connection events.

• Flexible and adaptable working style; can easily accommodate changes in priorities.

• Strong sense of professionalism; able to work autonomously on assignments and handle sensitive and confidential information with integrity and discretion.

• Excellent meeting facilitation and presentation skills.

• Has a “can-do” attitude in all situations; no task is too big or too small to handle.

• Experience working with software engineering organizations preferred.

• Experience with Keynote, Pages, Numbers, and other Apple tools preferred.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .