Job Details

Facilities Audio Visual Project Manager

San Jose, California, United States

Corporate Functions

Summary

Posted: May 23, 2025

Weekly Hours: 40

Role Number: 200605396

In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s retail stores, workplaces, and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

The Places facilities audio visual project manager supports Apple facilities with day-to-day ticket submittals through facilities Tririga ticketing system. Tickets submitted by Apple users specific to audio visual request will be reviewed, executed and completed by the project manager by coordinating with Apple approved audio visual vendors.

We are seeking a highly motivated individual that can handle multiple jobs while being responsive to the Apple user on delivering projects in a timely manner. To join our team as a facilities audio visual project manager you will be the face of the Places organization interacting with Apple users providing outstanding customer service. Bring your knowledge of audio visual technology to inform users of the best approach to complete their requests.

Description

The Facilities Audio Visual Project Manager will manage all incoming Tririga tickets specific to audio visual requests. They will reach out to Apple users to gather scope, provide clarity of costs and complete the requests in a timely manner. The role will report to the Places Audio Visual Manager.

• Coordinate site access for scope walks and installs with Apple users.

• Work with Apple approved audio visual vendors for quotes and purchase orders.

• Work with Apple facilities to approve/deny tickets submitted based on a set of criteria from Apple Places.

• Work with facilities and Apple users on expectations of cost and deliverables for each ticket submitted.

• Maintain accurate record keeping which includes correspondence, quotes and completion through Apple facilities Tririga ticketing system.

• Ensure that the audio visual vendor has completed deliverables as specified in the original ticket submittal.

• Take ownership of audio visual issues, engage appropriate technologies and drive towards resolution.

Minimum Qualifications

• Bachelor’s degree or equivalent experience.

• 4+ years experience with audio visual technologies and project management

• Basic networking understanding

Preferred Qualifications

• Experienced in using a variety of online tools within the Apple environment (Quip, Slack, Wrike, Webex, etc.).

• Comfortable with running audio visual installations for various room types (conference rooms, offices, labs, cafes, etc.).

• Expertise with A/V components including codecs, cameras, switchers, projectors, control systems, microphones, amplifiers and speakers.

• Past work experience in the deployment of integrated videoconferencing systems (Cisco) in a corporate environment.

• Familiar with audio visual manufacturers such as Crestron, Extron, QSC, Leon, etc.

• Currently holds CTS or CTS-I certification(s) or is working toward completing certification.

• Very proactive, responsive, and upbeat with strong organizational and interpersonal skills.

• Excellent planning, analytical, organization and problem-solving skills.

• Ability to work collaboratively with various Apple user groups.

• Excellent problem-solving, organizational, and reporting skills.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $107,300 and $161,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.