Job Details

Senior Manager - Data Analytics

New York, NY, United States

Phoenix, AZ, United States

(Hybrid)

Job Description

American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing & Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Manager position within SPT offers you the opportunity to be part of this dynamic organization and help GCS navigate towards growth.

This position reports to the director SPT, US SME Business Blueprint, focused on supporting the three sub-teams within Business Blueprint. This role will work collaboratively with Sales, Marketing, Product, Finance and Incentive Governance to provide strategic analyses, insights, sales performance, and thought leadership to support the Business Blueprint organization across multiple locations. The Senior Manager will work cross-functionally to lead special projects, daily run the business efforts, and strategic efforts from conception to rollout ensuring balance between business growth and colleague experience. This role is also responsible for defining success metrics, ensuring key performance indicators are reportable to track real-time business impact.

Responsibilities

• Have a deep analytical mind and work with agility, being able to change course quickly to innovative ways to finding solutions

• Special revenue growth initiatives: Partner with collaborators to define and launch strategic growth initiatives, pro-actively providing updates

• Champion data driven decision making and actively collaborate with business partners to navigate change and respond quickly

• Deliver insightful analyses to support decision making at all levels and highlight specific trends

• Define annual goals and incentive changes, along with developing and launching a clear communication

• Build positive relationships with key collaborators, including but not limited to Business Blueprint leadership, Marketing, Incentive Governance, and Enterprise Digital & Analytics

Qualifications

• Strategic, big-picture thinker with strong intuition for business and high degree of creativity in finding opportunities for products, services, new processes, and systems

• Excellent analytical and problem-solving skills to support SPT Director's and Business in reviews and special projects.

• Active knowledge of SQL/Hive, Excel, Tableau, Python, and PowerPoint

• Ability to work with unstructured data

• Strong project management skills with consistent record of successfully getting results on large-scale cross-functional initiatives

• Ability to prioritize and get results, delivering through a team in addition to as an individual

• Resourceful self-starter with the ability to navigate ambiguity and engage in structured thinking in order derive relevant, data-driven insights

• Ability to adopt a business mentality and link business strategies to specific initiatives

• Relationship-builder with strong consultative and relationship skills to partner with business leaders to devise solutions to complex business challenges

• Excellent communicator and understands the audience

• Be an agent of change, ability to initiate and adopt change. Provides solutions to address changes in the organization, strategic alignment, and technology implementation. Incorporate risk mitigation into planning and execution

• 5-7 + years of relevant work experience

• Bachelor’s degree

Preferred Qualifications:

• Master’s degree

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26006201

• Posting Date 04/17/2026, 04:00 AM

• Apply Before 05/01/2026, 04:00 AM

• Job Schedule Full time

• Job Shift Day

• Locations AMEX World Financial Center, New York, NY, 10285, USAMEX 18850 North 56th Street, Phoenix, AZ, 85054, US(Hybrid)

• Salary Range $103,750.00 to $174,750.00 annually + bonus + benefits

• Career Area Corporate Functions