Job Details

Role Number: 200537846-0157

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Do you love taking on big challenges without precedent? Do you possess a deep knowledge of adult learning, instructional technologies and project management? Training Project Managers bridge organizational boundaries and drive cross- functional collaboration to surpass what any individual team might achieve on their own, expanding the possibilities of what we can build as an organization.

Description

As a Training Project Manager, you will support the AppleCare customer experience goals, develop cross regional relationships with global training teams and have opportunities to assess and drive project and organizational change processes. You will work closely with other TPM’s globally, including TPM Managers, and Training Delivery Managers, Instructors and other training professionals.

Minimum Qualifications

• Bachelor’s degree in instructional design/technology, education, educational technology, or similar field of study

• 2+ years of instructional design or training facilitation experience involving adult learning audiences

• 1+ years of experience planning, managing, and successfully delivering multiple large-scale projects for a global audience

• Proven communication skills, both written and verbal, with the ability to influence and collaborate effectively with diverse teams and at all levels of the organization

Preferred Qualifications

• Master’s degree in instructional design/technology, education, educational technology, or similar field of study

• Project-management certification (e.g. Six Sigma, PMP) and experience with project management methodologies

• Fluency with instructional systems design models and methodologies, authoring tools, and learning management systems integration

• Experience with developing and launching web-based training

• Able to distill complex initiatives down to actionable tasks, ensuring projects align with the business vision and strategy

• Ability to anticipate and adjust for problems, risks, and roadblocks.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .