Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

How will you make an impact in this role?

The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Compliance Risk Management Governance (CRMG) within GRC facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of CRMG is to develop, oversee and strengthen the organization’s Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.

CRMG is looking for a Sr Manager who will be responsible for establishing and enhancing the Business Unit Compliance Assessment (BUCA) framework across the organization. This role will support the quarterly aggregation and reporting of Business unit and Market performance in line with internal and external expectations. The ideal candidate will possess strong analytical skills, support the development and implementation of robust reporting and oversight mechanisms to manage key risk indicators, compliance risk reporting, and escalation protocols through risk committees.

Key Responsibilities

• Support and drive enhancement of the risk performance rating framework to encourage prudent risk-taking behavior and reinforce long-term risk management objectives.

• Drive continuous improvement of risk governance processes, ensuring alignment with regulatory expectations and industry best practices.

• Develop compliance risk metrics subject matter expertise to serve as a resource to Enterprise Risk Management and Operational Risk Management partners and executives.

• Produce regular reports to the Executive Committees, highlighting key risks, governance decisions, and program outcomes.

• Own and execute the delivery of existing reporting dashboards and lead the improvement of reporting processes.

• Facilitate and coordinate the execution of the performance metrics across key stakeholders, specifically, Compliance officers, Operational risk, and Internal Audit

• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.

• Implements changes in response to shifting trends.

• Coordinate regularly with key stakeholders, providing informative updates and interpretation across reporting results, and effectively escalating risks, issues, and decisions when appropriate.

• Support the engagement with key stakeholders across Compliance to understand current state reporting and metrics processes, and future state needs to evolve a framework for enterprise Compliance oversight and performance metric reporting.

• Plan, direct and coordinate components activities in support of reporting framework and agile solutions to enhance transparency and control.

• Participates in establishing risk management procedures and standards.

• Assist during internal audits and external regulatory exams.

Qualifications

• Education: Bachelor’s and/or Master’s degree in finance, law, business, or a related field. Master’s degree or relevant certifications (e.g., CAMS, CRCM) are a plus.

Experience

• Minimum of 5-7 years of risk management experience or related disciplines with a primary focus on regulatory compliance, or related experience within the financial industry or related regulated fields.

• Strong experience in risk performance reporting and/or risk assessment (RCSA, CRA, etc.) including metric and threshold creation, development of KRI/MIS and RAF reporting, and understanding of the impact of results on incentive and compensation and committee reporting.

• Proven track record of designing and implementing enterprise-wide compliance risk management frameworks and methodologies.

• Strong experience, and knowledge in Compliance, Operational and/or Enterprise risk Management frameworks

• Deep understanding of the regulatory environment and industry best practices, especially as it pertains to consumer compliance (e.g., UDAP, AML, BSA, Fair Lending, and Privacy).

• Demonstrated experience in leading governance functions within the second line of defense within a financial services institution, preferably within a bank.

• Strong experience interacting with regulatory agencies and managing regulatory exams.

• Experience with data analytics and risk management practices.

• Significant business knowledge of risk management.

Skills and Competencies

• Excellent understanding of compliance risk management frameworks and the three lines of defense model.

• Professional experience in handling policy governance objectives.

• Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.

• Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.

• Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.

• Ability to work both independently and collaboratively with team-members and to navigate a complex organization.

• Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.

• Experience in delivering high quality work products, reflecting attention to detail.

• Must be a self-starter flexible, innovative, and adaptive.

• Strong ability to generate business insights through data analysis and reporting.

• Ability to demonstrate outstanding judgment and flexibility, identifying and reacting to critical issues in a timely manner.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-Utah-Sandy

Other Locations: US-Florida-Sunrise, US-Arizona-Phoenix

Schedule Full-time

Req ID: 25008389