Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• Own backlog and agile delivery

• Serve as Product Manager for a scrum team delivering core digital card experiences

• Own, groom, and prioritize the backlog to ensure alignment with product strategy and delivery milestones

• Write clear feature epics and acceptance criteria in collaboration with New Product Development (NPD), Engineering, UX, and platform partners

• Steer sprint ceremonies, including backlog refinement, sprint planning, demos, and retrospectives

• Drive cross-functional execution

• Partner closely with Engineering, UX, Architecture, Platform, Risk, and Servicing teams to deliver end-to-end functionality

• Coordinate dependencies across multiple internal platforms and systems

• Proactively identify risks, tradeoffs, and delivery impacts, escalating as needed

• Translate strategy into execution

• Partner with Product Managers to break down high-level product vision into sequenced, executable increments

• Ensure requirements are well-defined, prioritized, and traceable throughout delivery

• Balance speed-to-market with quality, security, and compliance expectations

• Champion the customer experience

• Maintain a strong understanding of customer needs and workflows

• Partner with UX and Research to inform experience decisions and usability improvements

• Advocate for simplicity, clarity, and consistency in product delivery

• Support launch readiness and continuous improvement

• Partner with go-to-market, operations, and support teams to ensure launch readiness

• Support defect triage, post-launch enhancements, and iterative improvements

• Use data and feedback to inform ongoing backlog prioritization

Minimum Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience2 years of experience in digital product management or product ownership roles

• Ability to define and communicate clear product requirements, user stories, and acceptance criteria for digital products

• Experience working in Agile delivery environments (Scrum, Kanban, SAFe) using tools such as Jira, Rally, or similar

• Demonstrated ability to operate independently and make sound decisions in ambiguous, fast-paced environments

• Strong stakeholder management skills, with experience balancing competing priorities across cross-functional teams

Preferred Qualifications

• Demonstrated experience owning or contributing to customer-facing web experiences, including close partnership with design and frontend engineering

• Working knowledge of UI / UX best practices and how frontend experiences are supported by backend systems and APIs

• Familiarity with payments, financial services, or B2B platforms

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Product

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 26002000