Job Details

Sr. Associate-Data Governance Tools & Products

Charlotte, NC, United States(Hybrid)

Job Description

At American Express, our culture is built on a 175-year history of innovation, sharedvalues (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This role is part of the newly formed Enterprise Technology Services (ETS) Data Office.

As a Data Governance & Management Associate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within Enterprise Technology Services. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, assessing data risk, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.

Primary Responsibilities:

• Support ETS by supporting the identification of data risk, performing root-cause-analysis of data incidents, and contributing to the remediation of audit and regulatory feedback.

• Develop a working knowledge of the Enterprise Data Management Operating Policy and ETS specific governance practices to support the Data Office in the execution of its role

• Support platform data quality monitoring, including but not limited to key reports.

• Perform data profiling to understand ETS data and identify data risks

• Support the assessment and identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.

• Partner with Process Owner and Data Custodian teams to write, test, implement data quality controls

• Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately

• Build platform expertise to aid in the identification of critical data elements and contribute to the roadmap to govern the data elements.

• Support product managers to ensure new use cases are managed according to policy.

Qualifications:

• 2 – 5 years of experience executing data governance and data management responsibilities in a regulated or risk-managed environment (e.g., regulatory reporting, risk management, financial services).

• Strong communication skills and ability to summarize information and tailor messaging depending on level of audience

• Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, business glossary, data risk and incident management, etc.) and prior experience.

• Prior experience with system or data analysis

• Intermediate competency in SQL, BigQuery, Python or other programming languages.

• Prior experience in Technology risk, IT governance or Technology Data Management preferred.

• Prior experience with Agile or SAFe project methodologies.

• Prior experience of data governance, metadata, and data lineage tools such as Collibra, MANTA, etc.

• Bachelor's degree in Finance, Engineering, Mathematics, Statistics, Computer Science, or other similar fields.

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit ourColleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Job Info

• Job Identification 26007422

• Job Category Technology

• Posting Date 05/07/2026, 07:10 PM

• Apply Before 05/19/2026, 05:00 AM

• Job Schedule Full time

• Job Shift Day

• Locations 600 South Tryon Street, Charlotte, NC, 28202, US(Hybrid)

• Salary Range $89250 - $150250 annually + bonus + benefits

• Career Area Technology