Job Details

Weekly Hours: 40

Role Number: 200628809-0836

Summary

Our ever-evolving suite of Heath and Wellness products for iPhone and ?Watch are helping our users live more active, healthier lives. Be ready to make something great when you come here. Dynamic, inspiring people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same dedication to innovation also applies to our business practices - strengthening our commitment to leave the world better than we found it.

Apple Health is looking for a Clinical Program Manager capable of leading operations and supporting high-level software updates of multiple, multifaceted research studies with tasks of varying scale, complexity, and focus. The ideal candidate will have a strong background in project/program management, prior experience in health research, is comfortable working with software, be able to balance effort across multiple work streams, collaboratively drive work forward without direct control, and possesses exceptional interpersonal skills.

Description

The Clinical Program Manager will be responsible for leading operations and supporting high-level software updates across app-based health studies sponsored by Apple. The nature of the role includes working with internal and external partners and vendors, coordinating process improvements, execution of weekly standing tasks, and reporting updates to leadership. This person will coordinate the high-level creation, setup, and operations for study-related data pipelines. The coordination of regular meetings with both internal and external partners across multiple teams with physicians, researchers, and engineers, among others will be essential.

We expect our team to work collaboratively and actively resolve conflicts. The Clinical PM will establish and maintain strong working relationships with peers and partners, and provide regular status updates, summarizing issues to key points and actions required. Finally, this person represents the organization to other internal groups and customers to ensure that Apple’s Health objectives are well understood. Responsibilities include:

• Serve as the primary contact for study logistics and day-to-day operations

• Seamlessly utilize software tools for non-developers to translate study content into code

• Have strong interpersonal skills, be detailed-oriented, highly organized, and self-motivated

• Serve as the hub across teams and roles, including physicians, researchers, data scientists, and engineers

• Troubleshoot to correct problems from study software, study operations, and participant experiences

This is a site-based role.

Minimum Qualifications

• Bachelor's degree

• 5+ years project / program management experience

• Strong background working in health research

• Experience working with software (e.g. detailing product, feature, and/or content requirements for engineering team, using software tools to translate content into code, handling updates within pre-set software schedules)

• Comfortable managing projects to firm deadlines; highly organized

• Proficient verbal and written communication skills, with ability to adapt depending on the audience

Preferred Qualifications

• Simplified Chinese language skills

• Comfortable collaborating with technical teams

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .