Job Details

IT Operations Project Manager, Partner Solutions and Tech

Austin, Texas, United States

Software and Services

Summary

Posted: May 09, 2025

Weekly Hours: 40

Role Number: 200603149

Imagine what you could do here! At Apple, great ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion, dedication, and leadership to solving operational challenges, and there’s no telling what you could accomplish. We are seeking a highly capable, diligent Project Manager to join our IT Operations team, with in IS&T’s Partner Solutions & Technology team. Our team supports software development for a portfolio that contains both large and high-profile products as well as a collection of 20+ smaller products.

Description

This is a hands-on, builder role where you will help define and drive operational practices, not simply maintain existing ones — building relationships with software development teams including, project managers, engineering managers, and internal customers; backing up leadership in key meetings; driving adoption of new processes; and ensuring operational efficiency across a fast paced, sophisticated environment.

You will be trusted to use strong discernment: independently taking action when appropriate and pulling leadership in when needed. Success requires being comfortable operating without perfect information, navigating ambiguity, influencing outcomes, and coordinating multiple sources of truth.

• Drive the design and adoption of new operational processes and workflows, ensuring
  consistency and clarity across teams

• Independently find opportunities for process improvement and operational efficiency; propose
  practical solutions and inspire change across multiple teams

• Lead and unify multiple sources of truth across systems and tools, bringing clarity to portfolio
  tracking, reporting, and workforce capacity planning

• Prepare and deliver executive-ready reports and dashboards, translating complex workforce
  and project data into actionable insights

• Drive financial stewardship, ensuring we know what we’ve spent, what we will spend, and how
  we are delivering to our plan

• Foster a culture of operational perfection, accountability, and continuous improvement across
  the portfolio

Minimum Qualifications

• Knowledgeable in leading and influencing across matrixed organizations, balancing independence with strategic escalation when appropriate

• Strong experience in following technical skills: Excel (pivot tables, data analysis), dashboards, financial reporting or Keynote/presentation skills

• Understanding fragmented data across multiple systems and drive towards a unified operational view

• Bachelor’s degree or equivalent experience in Business, Operations Management, Computer Science, Engineering, or a related field

Preferred Qualifications

• 2+ years of project management experience, successfully delivering large-scale, cross-functional projects in fast-paced, ambiguous environments

• Outstanding verbal and written communication skills, with confidence in presenting to leadership and executive stakeholders

• Deep passion for operational excellence & building sustainable processes

• General understanding of software development methodologies (e.g., Agile/Scrum) to effectively support engineering teams

• Experienced in the following skills: Miro (process mapping and collaborative planning), Wrike (or similar PM tools such as Smartsheet) and Tableau

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.