Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdue with accounts that have a high exposure.

• Manage U.S. Pricing implementations and liaison across the organization for all Pricing initiatives.

• Manage U.S. co-operative marketing budget including payment of all invoices, strategic leadership reporting, and partnering with finance and global partners to ensure correct and complete budget utilization.

• End-end meeting support - including working with internal partners (Marketing, Fraud, Non-Fraud, Payments Consulting, Pricing, Legal, B2B) to develop content for merchant business reviews

• Supporting the ongoing global data management & reporting needs for internal stakeholders and our merchants (including hierarchy support)

• Support lodging merchant operational and servicing needs, liaising directly with merchant contacts both in regular meetings and via email.

• Researching and staying abreast of trends across the Lodging industry and our merchants

• Playing an active role in the team, contributing ideas and recommendations to help drive growth and charge volume across the portfolio, including driving process improvement and efficiencies

• Sharing and leveraging best practices across the group

Minimum Qualifications:

• Strong attention to detail and an ability to effectively prioritize and manage multiple priorities

• Analytical rigor and financial acumen, comfortable using data to formulate and support theories

• Proven decision-making and problem-solving capabilities

• Strong verbal and written communication

• Demonstrated collaboration skills, able to effectively work across multiple partners and drive results

• Proven ability to learn business systems, including reporting and CRM tools

• Strong intellectual curiosity - eager to learn and work through ambiguous environments

• Advanced PowerPoint & Excel skills

• Candidate must reside in the Greater NYC Metro area

Preferred Qualifications:

• Minimum of 2 years of similar work experience

• Marketing and budget management experience

• Client-facing experience

• Bachelor Degree Preferred

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Job: Sales

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25016486