Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Merchant and Network Services (GMNS) is the Merchant Acquirer, Processor and Marketing partner for millions of merchants around the world who accept American Express Cards.

Global Strategy, Operations, and Performance (GSOP) within GMNS powers day to day operations, delivering exceptional merchant & partner experiences, while supporting GMNS in achieving its long-term goals.

This exciting role sits in Global Field Effectiveness & Enablement (GFEE) within GSOP that delivers business critical, innovative, actionable insights, tools, and recommendations to drive decision making, merchant acquisition, retention, and satisfaction.

This is an excellent opportunity for an individual to gain deep knowledge of & expertise in the US Merchant business specifically in Partner Acquisition space, the fastest growing acquisition model, and shape strategy to increase acquisition effectiveness, maximize investment returns and improve margins

The candidate should have strong technical, analytical, and project management skills, be detail oriented and be able to collaborate with colleagues in other markets. The role includes leading projects that involve partnering with multiple stakeholders, working with large datasets to generate insights, and understanding impacts to key GMNS business metrics.

Responsibilities:

• Drive data analyses and deep dives to deliver business insights and drive in-year benefit and long-term strategy

• Evolve and transform existing processes to drive business value and increase the agility and effectiveness in the way we and our partners work

• Support business planning for key scorecard metrics

• Partner with various teams in GMNS to optimize alignment of best practices and understand / deliver on shared objectives

Minimum Qualifications

• Strong analytical & technical skills, ability to interpret data and understand complex processes with the goal to provide meaningful insights to inform business planning and strategy

• Advanced SQL & Microsoft Excel skills with experience in coding on LUMI

• Clear and concise with written and verbal communication. Strong presentation skills

• A highly motivated individual with excellent project management skills

Preferred Qualifications

• Bachelor's degree preferred

• Advanced programming expertise using MLS / Python

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Data Mgmt and Analytics

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25013511