Job Details

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.

The Digital Demand Generation team, within USCM, is responsible for delivering best-in-class marketing through Affiliate, Paid Media and Paid Search to drive intent & conversion of qualified applicants in the competitive digital landscape.

The Senior Analyst will play a critical role in the operations for all of Affiliate Marketing – one of the largest channels in offsite digital.

This individual will lead the end-to-end compliance program across Card and Non-Card Affiliate programs, and is a great opportunity for a candidate who wants to be at the forefront of a highly visible and complex channel, working cross-functionally with key stakeholders including Control Management, Legal, Compliance, Privacy as well as our external 3rd party agencies.

The ideal candidate is highly organized, proactive, tenacious, with great attention to detail and demonstrated ability to influence and collaborate.

Responsibilities:

• Manage and champion compliance and legal channel strategy in an evolving complex landscape, while educating internal partners on channel operations

• Own end-to-end compliance processes and collaborating closely with stakeholders, including Affiliates, internal legal teams and agency partners

• Lead control monitoring, including proactive identification of high-risk areas, and manage various recurring compliance-driven processes including Affiliate Program Terms, Risk Control Self Assessments (RCSA) and Standard Operating Procedures (SOPs)

• Ownership of any loss event or Control Action Plans across the full Affiliate channel

• Partner with our 3rd party agency to coordinate business development opportunities for future Affiliates looking to join the program, and onboarding of all new Affiliate partners

• Provide ad hoc assistance with Affiliate projects

Qualifications:

• Bachelor’s degree with 2 years’ experience, preferably in financial services or other highly regulated industry

• Highly collaborative, outstanding communicator, and comfort in a cross-functional environment, with ability to develop strong relationships both internally & externally

• Self-starter with the ability to navigate the organization and processes independently

• Strategic and creative problem solver with intellectual curiosity, passion for challenging the status quo to proactively find opportunities, and ability to anticipate challenges while providing solutions

• Project management experience with meticulous attention to detail

• Works well under pressure, solution-oriented, flexible, and self-motivated, with the ability to balance multiple priorities with tight deadlines

• Team player with a willingness to support teammates and projects beyond immediate job remit and a positive “roll-up your sleeves” attitude

• Experience with control management, operations and/or compliance a plus

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25007298