Job Details

Weekly Hours: 40

Role Number: 200626232-0836

Summary

At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences. Imagine what you could do here. Bring passion and dedication to your job and there’s no telling what you could accomplish.

We are the Human Engineering Human Factors team. We conduct mixed-methods user research and creating actionable insights that guide the design and development of Apple products.

The role requires working at the intersection of many disciplines, on a variety of projects and with multiple partners. Curiosity to delve into new domains, the ability to learn from cross-functional, often highly technical partners and quick thinking are key.

Ideal candidates are passionate user advocates, with the ability to anticipate, study and observe user interactions. They are technical and able to utilize and customize quantitative log collection, while also intuitively relating to the user and applying their intuition.

Description

The Human Engineering Human Factors team works closely with many teams around the company to conduct human centered research and create actionable insights to inform product decisions.

Responsibilities include:
Applying Human Factors Engineering (HFE) techniques and principles at all phases of product/technology development
Exercising independent judgment in the development of study methodology, data collection efforts, data analysis, conclusions, and design recommendations
Developing user study criteria and detailed methodology for widely varied projects, spanning from formative to evaluative, and qualitative to quantitative
Conducting user-centered research and evaluation on a diverse user population utilizing experimental data and scientific publications
Conducting statistical and qualitative analyses of data and providing clear and concise feedback to teams in a timely manner
Collaborating cross-functionally with design, engineering, and product development groups.
Maintaining an active working knowledge of worldwide human factors publications and standards

Minimum Qualifications

• Expertise in creating thorough experimental designs, utilizing scientific methods

• Mixed methods expertise to combine quantitative and qualitative research approaches

• Relevant, proven experience in human factors and/or consumer product usability evaluation

• Excellent communication and interpersonal skills, attention to detail, patience, and aesthetic sensibility

• Master’s degree or higher required with a concentration or extensive work in human factors, industrial engineering, cognitive engineering, human-computer interaction, or experimental psychology.

• 5+ years industry experience in Human Factors or User Experience Research

Preferred Qualifications

• Ability to customize data collection tools, as well as manipulate, analyze and visualize outputs

• Experience with scripting/programming for data manipulation and research applications (e.g., R, Matlab, Python)

• Expertise in interview techniques related to product use

• Experience in cognitive engineering (work/task analysis, information processing)

• Experience with human factors engagement through various stages of the product life cycle, including foundational, formative and evaluative stages

• Experience leveraging AI tools to support research workflows, including study design, analysis, and insights synthesis

• Experience managing human factors or user experience researchers

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .