Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This is an exciting opportunity to join the GNS team in American Express. We are looking for a strategic, forward-thinking, analytical, organized, high-energy, standout individual to support the GNS Vice President Assistant within the GNS President Executive Office.

This position provides administrative assistant position will support 2 Vice Presidents in the Global Network Services organization, as well as provide coverage as needed to the peers.

The GNS office is a dynamic, fast-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of stakeholders both inside and outside of American Express.

This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the Executive office, and will work closely with the Senior Executive Assistant to the GNS President. The ideal candidate must be seasoned and have experience working in an Executive Office team, handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, ability to manage and operate in a dynamic environment, being resourceful and knowing how to navigate large organizations will also be critical to success in this position.

Day to day responsibilities include, but are not limited to:

• Manage calendar activity: coordination and oversight of internal and external business meetings, making all necessary arrangements including sending invitations, reserving facilities, audio, telepresence and visual setup, transportation, catering and preparation of meeting materials

• Making complex travel arrangements and itineraries including air, hotel, transfers and visas

• Preparing, reconciling and processing of expense reports in line with company and organization requirements using Concur Expense System

• Managing general follow-up and generating reminders to effectively meet deadlines and commitments

• Managing long-term calendar views of critical meetings and events

• Managing the executive office travel calendar

• Helping to plan key team events

• Reviewing all Ariba and other system requests, where appropriate

• Procuring laptops, office supplies, office space, etc. and managing the procurement process including researching and approving invoices, and researching standard accounting errors

• Manage administration including updating distribution lists, onboarding for new hires, setting up group-wide meetings (e.g. Town Halls)

• Support real estate management

• Work closely with the Executive Office team to coordinate GNS Leadership Team operations

Qualifications:

• Our ideal candidate should have 5 years of previous experience as an Executive Assistant at a C-suite level and familiar with office management and technologies

• Experience supporting global leaders located across multiple time zones

• Experience exercising discretion and confidentiality with sensitive information

• Motivated, proactive team player with strong initiative, organizational, administrative and interpersonal skills

• Strong attention to detail with emphasis on accuracy, quality, timeliness, follow through and sense of urgency in executing

• Must work well under pressure, with professionalism

• Excellent verbal and written communication skills (via phone, email and in-person)

• High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – phone functions, MS Outlook, Ariba, Concur, Payroll, InviteManager, SharePoint and myHR

• Should have knowledge of AXP policies and office procedures

• Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, ability to work flexibly, sometimes under pressure

• Proven ability to manage multiple priorities, work independently, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks

• Ability to interact effectively and professionally with executives and Executive Assistants across the organization

Qualifications

Salary Range: $24.05 to $48.10 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Job: Administration

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25015835