Job Details

Prospect MET Senior Analyst-Marketing

New York, NY, United States

Job Description

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.

How will you make an impact in this role?

Senior Analyst, US Consumer Marketing Enablement Team (MET)

The MET Senior Analyst will deliver the campaign development, implementation, and execution of Prospect & Key Platform (PKP) strategy within the Marketingforce platform and help drive innovation and efficiencies to our core execution processes. They will serve as the SME of their channels and support a small group of analysts with their campaign execution requirements. The Execution Lead plays a critical role in the training and onboarding of new analysts.

In addition, they will collaborate closely with the Prospect MET leadership team to provide incremental flex capacity to support demand spikes as strategic priorities evolve throughout the year. The Senior Analyst will collaborate with Marketing Managers, Creative Governance, Brand, Legal and Compliance to define campaigns and offers.

This team member will partner closely with USWS to build and launch campaigns into production. This role will provide the opportunity to learn specialized skills including digital and direct marketing, project and relationship management, and working across cross functional teams.

Responsibilities

Serve as the technical and subject matter expert for the Marketingforce product in relation to campaign setup on behalf of Prospect MET

• Manage end-to-end campaign execution for one or more channels on an ad hoc basic

• Serve as main point of contact for end-to-end execution of Marketing campaigns

• Support marketing strategy improvements

• Assist with training and onboarding of new colleagues as they join the team, mentoring junior colleagues on best practices.

• Manage compliance review process

• Coordinate with tech and product management to complete any required updates

• Support efforts designed to improve the prospective customer experience

• Build cross-functional relationships across multiple internal and external partners

• Become a team leader in driving change and creating efficiency in job execution

Qualifications

• Ability to easily adapt and come up-to-speed quickly across various channels, and their associated dynamics, to support immediate team needs

• Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstance

• Desire to join a high-profile, results-oriented and dynamic team

• Ability to work in a fast-paced, constantly evolving environment

• Candidate must have a strong mix of analytical skills and strategic thinking with a demonstrated ability to drive business results

• Organizational skills including attention to detail, balancing multiple priorities effectively, managing tight timelines and driving seamless, high-quality execution with a compliance mindset

• Proven ability to establish and leverage relationships built on trust

• Ability to bring positive energy to a large, dynamic teamEmployment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights (https://www.eeoc.gov/poster) ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26006794

• Job Category Marketing

• Posting Date 05/04/2026, 03:37 PM

• Apply Before 05/18/2026, 07:00 AM

• Degree Level No Formal Education

• Job Schedule Full time

• Locations AMEX World Financial Center, New York, NY, 10285, US

• Salary Range $78000 - $124750 annually + bonus + benefits

• Career Area Marketing