Job Details

Description

Kishigo, a division of Bunzl, is seeking a Key Account Specialist for our location in Fountain Valley, CA. Kishigo is the authority in premium high visibility safety workwear, including vests, pants, jackets, flame resistant apparel, and accessories. The Key Account Specialist will support national and house accounts, providing daily direction and communication so that customer service calls are answered in a timely, efficient and knowledgeable manner.

At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business, and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.

Responsibilities:

• Assist sales management with customer relationship building, communications and customer responsiveness

• Collaborate with the Sales team to develop account-specific strategies to meet revenue and growth targets

• Execute customer projects assigned by management to research, create reports and provide customer details

• Monitor account performance, sales trends, and KPIs; provide regular reporting and insights to Sales leadership

• Elevate customer requests for new products, product data, marketing content, promotions, and general company communication

• Liaison between customers and Kishigo internal departments - A/R, Purchasing, Customer Service, Transportation, Warehousing for communication of all relevant account information and problem resolution

Requirements:

• High school diploma or GED required; Bachelor’s degree preferred

• 2 or more years of experience within a Customer Service/Call Center environment

• Strong interpersonal and communication skills

• Customer-centric mindset with a proactive approach to problem solving

• Ability to multi-task using judgment, organizational and decision-making skills

• Ability to analyze data and generate actionable insights

• Proficient in a Windows environment with experience in Outlook, Word and Excel

Kishigo CA salary range: $23.50 - $27.50 per hour based on experience, education and geographic location

So, what are you waiting for? A new career awaits you with endless opportunities.

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.

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Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.