Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

The Manager position is part of the Regulatory Exam Lifecycle Management (RELM) Team in Global Risk and Compliance (GRC), and reports to the Director of RELM, Professional Practices.

RELM supports the end-to-end lifecycle management of regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express.

Within RELM, the Professional Practices team focuses on supporting the advancement of technology solutions and workflow used throughout the exam and remediation lifecycle, including associated procedure uplifts and training. The team conducts quality control review of deliverables created throughout the exam and remediation processes, including management responses, remediation milestone and action plans, and exam closure packages, prior to submission to the regulators and Internal Audit.

This role will play a critical part in safeguarding American Express’ regulatory standing and supporting sustainable risk management practices through robust review, validation, and documentation standards

How will you make an impact in this role?

• Identify and document deficiencies, discrepancies, or missing information; return items to owners for rework as needed, maintaining a a clear audit trail of all reviews, findings, and approvals

• Validate that documentation aligns with remediation activities, regulatory expectations, and internal risk management frameworks

• Communicate review outcomes and escalate issues to stakeholders and leadership as appropriate

• Recommend enhancements to QC/QA processes to strengthen overall risk management practices

• Contribute to lessons-learned exercises and process improvements for regulatory submissions and audit responses

Minimum Qualifications

• 4 years of experience in risk management, compliance, internal audit, or regulatory affairs, preferably within financial services

• Bachelor’s degree in risk management, Compliance, Business, Finance, or a related field (advanced degree preferred)

• Strong understanding of regulatory expectations (e.g., MRAs/MRIAs), risk frameworks, and internal audit practices

• Demonstrated experience with QC/QA testing, evidence validation, and audit documentation

• Excellent analytical, organizational, and communication skills with keen attention to detail

• Ability to work independently and provide independent challenges to senior stakeholders

• Ability to collaborate effectively while maintaining independent judgment

• Strong grasp of compliance standards and risk management frameworks

• Commitment to continuous improvement and embedding sustainability in controls

Guardian

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Job: Compliance

Primary Location: US-New York-New York

Other Locations: US-Utah-Sandy, US-Arizona-Phoenix

Schedule Full-time

Req ID: 25018263