Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Introduction

The Global Risk & Compliance (GRC) Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues in Global Risk & Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.

We are seeking a dynamic and visionary Program Management leader to join the GRC Products and Capabilities team in GRC. The GRC Platforms and Capabilities is responsible for the strategy, design and implementation of large-scale platforms and associated centers of excellence to empower risk management teams in GRC and the Company to effectively manage risk. Several of these projects are categorized as Big Bets and are pivotal to the Company's success. They represent significant opportunities for growth and innovation.

Role and Responsibilities:

The successful candidate will drive the programs including Enterprise Top initiatives through the following centralized activities:

• Lead program and project planning along with key stakeholders.

• Work extensively with workstream owners to brainstorm solutions and to coordinate deliverables of end-to-end requirements

• Provide thought leadership by understanding synergies and dependencies across cross functional workstreams and connections with other transformation initiatives or existing AXP processes

• Develop meaningful relationships across the enterprise to drive progress against milestones and ensure roadblocks are escalated quickly for resolution

• Anticipate and Identify risks and issues related to projects and programs and guide the team and stakeholders with mitigation actions

• Prepare executive level program office communications at a cadence necessary to keep all stakeholders apprised and provide opportunities to make timely decisions to advance our progress

• Run the Lean Portfolio Management (LPM) function for GRC

• Manage forecasting process for significant investment budget, including performance tracking and optimization

• Manage financial management and tracking of large budgets.

• Optimize PMO resources across the various workstreams

• Grow and develop team of strong performers

Skills and Qualifications:

• 7 years experience in program management and PMO functions including partnering with multi-stakeholder teams including Business and Process leaders, Technology, Finance etc.

• Experience in leading large teams of program managers or project managers

• Aptitude for building new technology products.

• Demonstrated leadership with a track record of positively collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders. Proven ability to influence across teams outside of direct reporting line

• Superb communication skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the audience. Must be able to convey messages by telling a story, both, upwards and downwards.

• Excellent financial and analytical skills and strong understanding of Amex business processes, planning and forecasting processes

• Ability to operate with an agile mindset; comfortable with white space and ambiguity.

• Exceptional organizational skills; Project Management and Process Transformation skills with demonstrated ability to lead large scale transformation initiatives

• Deep experience communicating with and presenting to senior level audiences

• Ability to attract and grow high potential talent

• Experience in Risk Management related processes and systems is a plus

• Understanding of Regulatory and Compliance landscape, operational processes, and interdependencies in American Express is a plus

• Experience working with American Express Business or Technology PMO functions is a plus.

Qualifications

Salary Range: $150,000.00 to $225,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Project

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25008003