Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The American Express Global Dining team sits within the U.S. Consumer Services organization. Our mission is to connect the world’s best restaurants with the world’s best customers through trusted and innovative Software-as-a-Service (SaaS) platforms

Resy, the American Express global dining platform, powers the world’s best restaurants by using technology to imagine the future of hospitality. We serve more than 16,000 restaurants globally.

Through our content-rich website and innovative mobile app, we help diners discover the amazing world of restaurants. Our customers are true insiders — and we love having them at the table.

About the Opportunity

The Resy team is seeking experienced Product Managers across multiple levels to join our growing team. In this role, you’ll help define and build the next generation of hospitality technology that connects restaurants and diners around the world. You’ll work cross-functionally with design, engineering, analytics, and operations to identify opportunities, shape strategy, and deliver meaningful outcomes for our users.

You'll own the end-to-end product lifecycle, from discovery and problem definition through delivery and iteration, in a fast-paced, collaborative environment. You’ll bring clarity to complex challenges and drive measurable impact through customer obsession, data-driven decision making, and a continuous learning mindset.

We invite experienced candidates from diverse backgrounds and experiences to submit their resume for future consideration. Your application will allow our recruitment team to proactively connect you to the right opportunities that align your skills, experience and career goals as new roles become available.

Minimum Requirements

• 5 years of experience, with at least 3 years focused specifically on digital product management

• You have successfully led initiatives that connect complex ecosystems — whether through integrations or scalable consumer experiences.

• You’re skilled at identifying and framing problems through user research, data analysis, and experimentation. You thrive in ambiguity, bringing focus and structure to evolving priorities, and balancing customer empathy with business objectives.

• You have a deep understanding of digital product strategy and technical ecosystems, with the ability to collaborate effectively across engineering, design, operations, and data teams. You use insights, analytics, and testing to inform decisions and deliver measurable outcomes.

• You’re passionate about leveraging technology to elevate the restaurant and hospitality experience, helping businesses and partners succeed in a dynamic, connected digital landscape.

Minimum Requirements

• Experience in a multi-sided marketplace or platform business; hospitality technology experience a plus

• Proven ability to collaborate across teams using product and data tools such as Jira, Figma, Looker, and Amplitude

• Familiarity with regulated industries and related compliance considerations

• Technically fluent, with a strong grasp of how data and systems connect — able to analyze, document, and communicate end-to-end flows that inform product architecture and decision-making

Submit your application today to be among the first considered for upcoming openings within Global Dining to be a part of this impactful initiative!

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Product

Primary Location: US-New York-New York

Other Locations: US-Illinois-Chicago

Schedule Full-time

Req ID: 25022384