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Description
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Consumer Banking Organization’s mission is to become essential to American Express Members’ lives by providing Everyday Banking products with unparalleled value, service, and convenience. Our Member deposits represent the largest source of funding for American Express, and a key strategic priority is to continue to grow our portfolio of cost efficient, resilient deposits.
The Senior Analyst, Deposit Pricing Analytics, will be a critical part of the team responsible for managing interest rates on checking, savings and CD products owned by the Consumer Banking Group. This role combines customer and portfolio analysis, competitive insights, and macroenvironmental and monetary policy trends to inform pricing strategies, as well as playing a key role in supporting inputs to the deposit product roadmap. The Senior Analyst will also execute pricing decisions and ensure alignment with our pricing governance approach.
The ideal candidate will have a strong background in data analysis, statistical modeling, and business problem-solving, with the ability to translate complex data into actionable insights for senior stakeholders.
Key responsibilities include:
Analyze customer balance flows, behaviors, and portfolio segmentation to inform interest rate recommendations, and present key findings to leadership
Conduct analysis to assess the effectiveness of implemented rate changes, measuring impacts to balance growth
Lead and coordinate end-to-end execution of rate change, ensuring accuracy, timeliness, and proper communication to all stakeholders
Lead ongoing identification and monitoring of relevant competitive peer set across products
Implement pricing changes with a focus on achieving Operational Excellence
Source market pricing and benchmarking data from vendor partnerships and external channels, and research promotional campaign activity and macroeconomic indicators
Manage, prepare and present materials in recurring Deposit Pricing Forum to review insights on portfolio, competitive, and macroeconomic trends
Complete ad-hoc analyses as needed
Minimum Qualifications:
2 years in quantitative roles such as Pricing, Product/Marketing Analytics, or Financial Analysis.
Prior experience in Deposit Product Management preferred.
Proficient with data processing and statistical analysis using SQL
Adept at data visualization using Microsoft Excel; experience with Tableau is a plus
Excellent presentation skills and ability to translate data into insights that drive recommendations
Strong financial acumen, attention to detail, and analytical, modeling, and problem-solving skills
Intellectual curiosity in Banking and Financial Services, fostering an external perspective
Exceptional interpersonal and collaboration skills with the ability to work with partners across different functions
Positive ‘roll-up your sleeves’ attitude, initiative, and ability to work with a start-up mentality in a fast-paced environment
Qualifications
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job: Marketing
Primary Location: US-New York-New York
Other Locations: US-North Carolina-Charlotte
Schedule Full-time
Req ID: 25015219
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