Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This position is part of the Global Network Services (GNS) business within the Global Merchant & Network Services business group. The GNS business drives scale and relevance for the enterprise by through partnerships with banks, financial institutions, fintechs and cobrand partners worldwide on the American Express network. Through GNS partnerships, we can offer exciting and innovative products and benefits in GNS countries, improving merchant coverage, strengthening the value proposition, and amplifying the American Express brand. GNS is a driver of innovation for the company through the products and services it regularly introduces to the Network

The Senior Analyst role sits within GNS Product, Marketing and Global Businesses (PMGB) and plays a critical role in the team responsible for accelerating growth by developing strong partnerships, innovative business agreements and models, ensuring the launch of market leading products, customer experiences and digital capabilities backed by outstanding marketing and portfolio management. Reporting to the Manager, this candidate will partner closely with cross-functional business partners across Business Development, New Business Development, GABM, Legal, Finance and Pricing to drive Card Member engagement across the customer lifecycle and to support winning new business deals.

How will you make an impact in this role?

Key responsibilities include:

• Deliver Impactful Marketing Consulting to Existing Partners: Partner with both the Manager and Business Development Team to bring AXPs core capabilities to life through recommended marketing strategies and marketing creative consultation across go-to-market, acquisition, and the customer lifecycle.

• Lead Benefit Marketing and North America Benefit Innovation: Ensure our existing partners are leveraging accurate benefit information and are made aware of any new benefits or benefit collateral available, with the support of the Central Benefits Team in PMGB. Additional opportunity to lead workstream to curate bespoke network benefits for the North America partners.

• Drive New Business Through a Compelling Network Vision: Serve as a key partner in developing components of new business pitches that present the network value in a compelling and comprehensive narrative; including leading card art and marketing mockup development with an external agency.

• End-to-End Third-Party Relationship Management: Oversee vendor management, billing, and compliance, and strategy for our network insurance offerings and concierge benefit.

• Manage all Data & Reporting: Own the tracking and reporting of insurances, TEN concierge, and Network benefits in the benefits dashboard both for internal stakeholders and for existing/new partners ad-hoc requests.

• Internal Stakeholder Connectivity: Own, lead, and manage meetings across key internal stakeholders across PMGB, Business Development, New Business Development, GCO, etc.

Minimum Qualifications:

• Strong project management skills to effectively manage and drive evolving, critical initiatives

• Solution-orientated and creative thinker with the confidence to provide recommendations

• Strong written communication skills, particularly the ability to develop strong and compelling presentations

• Collaborative team player that can manage relationships across Central PMGB teams, Business Development, New Business Development, GCO, Finance, GABM and more

Preferred Qualifications:

• Demonstrated card-issuing expertise across product strategy and/or marketing

• Experience managing and developing relationships with external partners

• Experience working with external agencies to develop digital assets and marketing communications that bring AXP capabilities to life in innovative ways

• 2 years of related experience

• Bachelor's degree

Qualifications

Salary Range: $78,000.00 to $124,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25018028