Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Join Team Amex and let's lead the way together.

Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Corporate and B2B Solutions Product Management (CBPM) team within the GCS Products organization is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.

As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. Virtual Payments are critical payment solutions for our most valuable corporate customers. The Virtual Payments product team spearheads the creation of best-in-class payment experiences and capabilities meeting the evolving needs of US G&L, International GCG, and US MM customers.

We are seeking a dynamic Product Manager to support the evolution of our virtual payment strategy and global products (Virtual Card, vPayment, CMC) in response to a rapidly evolving virtual payments market, which requires us to remain competitive in the virtual payments space given client needs and innovation within this space, externally. In this role, you will collaborate with cross-functional teams to identify product gaps and deliver incremental enhancements that improve the customer experience while supporting strategic analysis to inform product direction.

Responsibilities Include:

• Implement the strategy, positioning, and commercial growth plan for Virtual Payment products

• Define end-to-end product management considerations for the first international proprietary and partner DVC offering, including establishing clear roles & responsibilities across teams for delivery and ongoing management in coordination with partner channel DVC offerings

• Build business case to support strategic investment for future product enhancements and partner with PD & Tech to prioritize and launch new features to meet our customers’ evolving needs

• Partner closely with various functional teams including: GCO, Compliance, Servicing, Implementations, Field, Product Development, and Marketing

• Leverage data, market insights, external benchmarking, and voice of customer to assess product performance, identify opportunities, and influence decision-making

• Support broader Meeting & Events strategy

Minimum Qualifications:

• 5 years relevant experience in Product Management, Product Development or Strategy

• Proven ability to define and execute solutions to address complex problems

• Strategic and commercially minded thinker with a passion for the customer experience

• Strong relationship building skills and stakeholder management experience, with proven ability to deliver agendas through partner engagement

• Excellent verbal and written communication skills; ability to craft compelling narratives that align stakeholders, drive decision-making, and articulate product vision clearly

• Strong proficiency with PowerPoint

Preferred Qualifications:

• Business and financial acumen with general manager/P&L ownership mindset

• End-to-end product management experience and proven track record of leading cross-functional initiatives, from defining requirements and analyzing data, to overseeing execution and measuring impact

• Experience launching new initiatives across multiple stakeholders and markets

• Bachelor's degree, master's degree or equivalent experience

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Product

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 26003360