Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

In this role, you will execute the vision and strategy and deliver the roadmap for the Acquisition Orchestration Platform team. You will manage a high-performing and nimble team of product owner/analysts, and partner with Technology, UX Design, Application Journey, Analytics, Risk, Compliance and Privacy stakeholders to deliver global and scalable capabilities and initiatives that will directly contribute to the success of our company.

You have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making, and for digital innovation. You enjoy being challenged and being part of a collaborative, diverse, and inclusive team, and you seek every opportunity to learn.

You will be responsible for:

Driving solutions to execute the global orchestration platform roadmap and support line of business strategic goals and initiatives.

Leading complex compliance-driven initiatives across multiple platforms, markets and products to strengthen controls and reduce overall risks for the company

Owning key stakeholder relationships across journey experience, compliance, data privacy and engineering for US acquisition journeys orchestration platform capabilities & functions.

Owning product discovery by forming hypotheses, defining objectives and key results, and recommending options that best balance cost-benefit to achieve defined outcomes.

Defining MVPs to meet strategic business outcomes while balancing innovation and efficiency.

Prioritizing and coordinating initiatives to reduce friction, reduce pend rates and increase automation rates to generate incremental revenue via product enhancements and continuous experimentation, in partnership with compliance and data management teams via annual and sprint planning.

Delivering your goals and outcomes throughout the product lifecycle, partnering with Release Train Engineer to manage cross-team dependencies

Minimum Qualifications

We are looking for:

• Product Management experience in an Agile environment and with data products and platforms

• Proven ability to execute against a product vision, strategy and prioritized backlog

• Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives

• Relationship management skills with ability strengthen business partnerships across business units and key functional support areas

• Ability to coach and motivate a team members and foster a diverse and inclusive team culture, encouraging input and from all team members

• Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement

• Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence

• Experience running cross-team Discovery for new products and product enhancements is a plus

• Experience working in a regulated environment with an understanding of compliance, control, data governance and integrity processes is a plus

• A good balance of technical knowledge and business acumen

• Ability to delegate effectively and empower and support decision-making

Qualifications

Salary Range: $103,750.00 to $174,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Product

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 26003361