Job Details

US Channel Enablement & Training Lead

Cupertino, California, United States

Sales and Business Development

Summary

Posted: Apr 30, 2025

Weekly Hours: 40

Role Number: 200601420

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

In this position, you will develop and implement, scalable training programs aimed at successfully enabling sales plays for Apple’s Consumer, Carrier, Enterprise businesses in the United States. In addition, you will create on-boarding content and ongoing learning for our internal Channel Retail team. You will partner closely with a variety of cross-functional teams to define training scope, identify key deliverables, drive implementation, and analyze performance to ensure successful delivery of training. With your attention to detail, strong collaboration skills, and passion for creating solutions, you will improve the effectiveness of channel training programs in support of driving ownership and advocacy for Apple.

Description

In this role, you will:

• Design, produce and write exceptional course materials to support a variety of delivery types, including instructor-led, virtual instructor-led, video and eLearning
• Have deep expertise on Apple products, internal and external audiences, and sales strategies, and continuously apply that knowledge in your training solutions and across the Sales organization
• Apply Apple standards to produce training deliverables in the conversational, intelligent, and elegant style that reflects the Apple brand
• Collaborate with cross-functional teams work to rapidly gather information, refine objectives, and produce training and content that’s relevant and high-quality in a fast paced environment.
• Identify areas of improvement and optimization needed to increase scale, automate workflows, reduce manual efforts, and improve efficiencies
• Manage critical business activities including event management, data reporting , and device logistics

Minimum Qualifications

• Typically requires a minimum of 8 years of related experience

• Background in instructional design, training facilitation, sales enablement, and/or similar function

• Detailed expertise of Apple Ecosystem

• Deep knowledge of channel sales, including strategies and processes required to scale and evolve impactful training programs

• Outstanding communication, presentation, and storytelling skills

• Ability to craft value proposition for training programs and articulate vision across various teams

• Strong collaboration and relationship building skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners

• Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to create solutions

• Proficient in: Keynote, LMS/CMS management, Rise 360 or SCORM, Graphic Design apps: Photoshop/Illustrator, Final Cut Pro, HTLM/CSS editing and creation, Advanced Excel and Tableau data analytics

Preferred Qualifications

• Background working in a Channel, Retail, and/or Sales support environment is a plus

• Forward-thinking approach and tenacity to drive what matters while seeing the big picture and deeply understanding the details

• Expert organizational skills and attention to detail; Ability to effectively prioritize, manage, and advance simultaneous initiatives with differing priorities, strategies, and timescales

• Ability to cultivate teamwork and take others on the journey

• It is highly preferred that the position is based onsite (hybrid) in the posting location or other Apple campus in the U.S.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,900 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.