Job Details

Weekly Hours: 40

Role Number: 200646507-0836

Summary

Worldwide Events and Experiences brings the best of Apple to life, showcasing our products, services and the values that drive our company. From global product launches and tailored creator experiences to impactful partner engagements and inspiring internal events, this team is charged with managing the end-to-end planning, production, in person experiences and all the unique details that make these events special. The team includes professionals with backgrounds in event design, management, operations, broadcast, and production. We’re looking for inventive and collaborative people from a variety of creative fields. If that’s you, then your next home may be here!

We're seeking an impact player to add to our WW Events team. You will bring new ideas and technologies that improve and evolve our ability to connect with our key audiences. You thrive in collaborative environments and demonstrate creativity, integrity, attention to detail, and a sense of best-in-class quality standards. You innovate down to the details to deliver extraordinary virtual experiences.

Description

The Encoding Engineer will focus on architecting and executing world-class live video streaming operations in no-fail scenarios. You'll deliver innovations and optimizations in video encoding, manifest generation, and stream delivery to provide best-in-class live and VOD viewer experiences across all platforms and devices globally.

Minimum Qualifications

• 10+ years validated experience in online broadcasting roles at organizations that regularly livestream video to international audiences composed of >5MM concurrent viewers.

• Operational experience with on-premises and cloud-encoding systems.

• Deep technical expertise in HLS (HTTP Live Streaming) protocol, including advanced manifest manipulation, variant stream management, and adaptive bitrate optimization.

• Advanced knowledge of CDN behavior, edge caching strategies, and origin shield architectures as they relate to live streaming delivery.

• Proven track record implementing comprehensive stream health monitoring systems with real-time metrics collection, analysis, and alerting frameworks.

• Hands-on experience with streaming analytics tools and platforms for measuring QoE metrics including buffering ratio, startup time, bitrate distribution, and error rates across millions of concurrent sessions.

• Expert-level proficiency in analyzing streaming telemetry data to identify performance bottlenecks, quality degradation patterns, and viewer experience issues at scale.

• Demonstrable experience documenting streaming best-practices, encoding parameters, and signal flow topologies with attention to scalability and maintainability.

• Experience on technical standards boards or with protocol working groups (IETF, W3C, SMPTE, etc.) strongly preferred.

• Experience collaborating with international partners and collaborators who have varying degrees of technical knowledge.

Preferred Qualifications

• Exceptional written and verbal communication skills with ability to efficiently translate complex technical concepts for non-technical stakeholders.

• Comfort with tight-schedules and ambiguity in rapidly-evolving production environment while maintaining quality standards.

• Knowledge of localization and accessibility technologies including subtitle formats (WebVTT, TTML, CEA-608/708), Unicode, and automated retiming and reformatting of assets

• Experience with audio standards and measurements for broadcast including Dolby Atmos and other multi-channel formats.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .