Job Details

Tools Program Manager, Apple Ads Sales Operations

Austin, Texas, United States

Marketing

Summary

Posted: Apr 29, 2025

Weekly Hours: 40

Role Number: 200602203

At Apple, we focus deeply on our customers’ experience. Apple Ads brings this same approach to advertising, helping people find exactly what they’re looking for and helping advertisers grow their businesses.

Our technology powers ads and sponsorships across Apple Services, including the App Store, Apple News, and MLS Season Pass. Everything we do is designed for trust, connection, and impact: We respect user privacy, integrate advertising thoughtfully into the experience, and deliver value for advertisers of all sizes—from small app developers to big, global brands. Because when advertising is done right, it benefits everyone.

Are you a driver of change? Are you passionate about helping people adapt to process and system changes? Our Apple Ads Business Process Re-engineering (BPR) group focuses on implementing strategies, programs, tools, and processes that enable the business to drive sales, improve customer experience, and innovate the way we lead and support the digital advertising space. These solutions are typically new technical capabilities and/or the transformation of business processes to support continuously evolving sales motions, expanding product coverage, and growing complexity of sales plays.

The role will work with senior management and global teams to define process and capability roadmaps, driving improvements of the organization, processes, and use of systems and data for the Apple Ads Sales organization. This effort is directly linked to our GTM strategy and needs to be forward-looking.

Description

A successful candidate will have deep experience in business processes to define future strategies and anticipate tool needs of the Apple Ads Sales organization. The role requires both a broad knowledge of the existing toolset and strong business insight. You’ll be working on projects where tools and methods are used to drive real-world business value, using creativity to invent and customize when necessary.

• Collaborate closely with business stakeholders to lead assessment of current organization / process / data and systems, to identify gaps and design future state assessment of the Sales toolkit.

• Propose and drive new solutions that may be implemented globally or for specific customer segments as needed in support of Sales motions.

• Build internal and external expertise to understnd industry best practices and innovate.

• Should be self-motivated, be able to work with minimal direction in a global, fast-paced, sometimes ambiguous environment.

Minimum Qualifications

• Education requirement: BS Marketing, Business Administration, Analytics or related field

• 3-5 years of relevant industry experience using tools and process to solve complex business problems

• Familiarity working on multi-release projects following the Agile methodology

• Experience collaborating on global projects with a geographically dispersed team in a highly-matrixed, fast-paced environment

Preferred Qualifications

• Understanding of Digital advertising space

• Program management experience solving complex business problems and positively influencing business outcomes, from leading the ideation to a proof-of-concept project to the launch of strategy

• Exceptional written and verbal communication skills with experience building stories and narratives around Sales motions

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.