Job Details

Role Number: 200652988-0836

Summary

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.

Do you flourish in a highly collaborative, dynamic environment where priorities can evolve quickly, and where you can build the tools that empower an entire engineering organization? We’re a team of impactful decision makers, problem solvers, debuggers, and engineers who work alongside some of the best software engineers in the world! We're here to ensure Apple delivers amazing software features that perform at their best for our passionate customers across the globe. You’ll be partnering with the software engineers, quality engineering, and engineering program managers responsible for the system user experience by building the critical infrastructure and internal tools that drive our software diagnosis and triage efficiency.

Description

As a Tooling & Infrastructure Engineer in the Intelligent System Experience organization, you will champion our internal tooling ecosystem. You will design, build, and deploy automation tools, internal APIs, and infrastructure that empower our engineering teams to operate at peak efficiency. While you will be the primary driver of our tooling, you will collaborate closely with a team of engineers who share a collective passion for improving the systems they rely on.

By actively engaging with the software diagnosis and triage process, you will gain deep, practical empathy for your users' workflows. This hands-on perspective will directly inform the next generation of infrastructure you build, ensuring our tools seamlessly support the team's mission. We are looking for an enthusiastic, curious, and technically savvy teammate who is empowered to explore creative solutions and capable of adapting to complex challenges to ensure we consistently ship high-quality software. As a driving force behind the system experience on all Apple platforms including iOS, iPadOS, watchOS, tvOS, visionOS, and macOS, your contributions will help continue to push forward the devices that countless users rely on. Above all, we value passion when building products that will leave a lasting positive impact on the world.

Minimum Qualifications

• 1+ years of experience in software engineering, tooling, or infrastructure development

• Bachelor's degree in computer science or related field; 2 years of relevant professional experience may substitute for the educational requirement

Preferred Qualifications

• Effective and collaborative communication skills

• Proficiency in programming, with an emphasis on Python

• Experience with containerization, deployment, and orchestration

• Experience building and integrating with internal APIs, automation scripts, and CLI utilities

• Familiarity with software diagnosis, debugging, and triage workflows

• Ability to engage with and understand software triage workflows, utilizing that knowledge to build more effective, user-centric tools

• Proactive, self-motivated, and thoughtful in development and documentation

• Eagerness to learn new things and grow your skills on the job

• Experience with bug/issue ticketing systems is a plus

• We know that no single candidate will have expertise in every area listed above. If you are passionate about this role and meet the minimum qualifications, we highly encourage you to apply!

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .