Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Business Unit/Role Specific Information

American Express National Bank (AENB): American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the Company’s Card Member Spending, nearly 90 percent of its lending and more than 60 percent its of revenues. AENB provides its customers with access to consistent payments, financing and savings products in three ways, including issuing and servicing charge and credit cards for our consumer and small business segments, offering commercial loans to small and midsized merchants, as well as installment loans to consumers; and maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.

• The Corporate Functions Governance & Control Management team within AENB HQ governs the first line of defense risk management centrally for seven corporate functions. The objective of the Corporate Functions Control Management Team is to ensure effective management of key processes, risks, and issues across the corporate functions, and enhance the control environment.

How will you make an impact in this role?

The Summer Intern for Control Management will play a key supporting role across multiple teams within Control Management, gaining hands-on experience in governance, risk identification, assessment, testing & reporting, issues management, and process risk reduction. This generalist position offers an outstanding opportunity to work closely with various teams and contribute to the organization’s overall operational risk management objectives. Responsibilities include…

• Assist in implementing operational risk management plans for the Corporate Functions Control Management team, including supervising issues with Key Risk Indicator (KRI) limits and supporting the integration of regulatory changes into governance frameworks.

• Help identify operational risks within business processes and systems and assist in facilitating risk assessments and testing programs to ensure adherence to regulatory standards.

• Support the investigation and root cause analysis of recurring issues for the Corporate Functions Control Management team, aiding in effective remediation and prevention of future risks.

• Track progress, validate resolution efficacy, and communicate status updates to stakeholders throughout the issue remediation process.

• Help maintain risk dashboards, monitor key risk indicators (KRIs), and assist in compiling thematic risk reports to provide actionable insights on emerging trends and systemic risks.

• Categorizing controls and mapping them against risks and processes to improve risk management practices within the organization.

• Help conduct root cause analyses to identify process vulnerabilities and document control design effectiveness.

• Monitor the implementation of process changes to ensure they optimally reduce risk and align with the organization’s risk appetite.

Minimum Qualifications

• Currently enrolled in a Bachelor’s degree program in Finance, Economics, Business, Risk Management, Data Analytics, or a related field.

• Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027.

Preferred Qualifications

• Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios.

• Excellent communication and collaboration skills within a team-oriented, matrix organization.

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

• A keen interest in operational risk management, governance, issues management, and process risk reduction.

• Familiarity with financial services or related industries is advantageous but not required.

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus.

• Proven ability to work independently as well as part of a team.

Qualifications

Salary Range: $24.05 to $63.00 hourly sign-on bonus

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Campus

Primary Location: US-Utah-Sandy

Schedule Full-time

Req ID: 25015261