Job Details

Role Number: 200631205-3956

Summary

Marcom Platform & Services (MP&S) partners with Marcom’s Global Marketing Communications group to deliver platforms and tools. Marcom oversee all of Apple’s advertising and marketing to ensure the flawless development and execution of world-class communications.

The Interactive Content Management Partner role will be responsible for acting as Apple lead for Content Management across Marketing Programs, providing oversight of agency team work and a key connection point between Marcom, MP&S, and agency teams. This role works closely with agency partners, as well as with the Apple Digital Product Team, Digital Producers, GEO Alt Producers, Development, QA and Leadership in a highly collaborative and team-oriented environment providing deep subject matter expertise as the Apple Content Management point of contact and escalation point for all Content Management deliverables for their marketing programs.

Description

This role will create and maintain relationships both internally and with agency partners, monitoring status and ongoing progress of Content Management deliverables for their marketing programs, ensuring the Marcom’s high quality standards are met at every stage. This role will also be responsible for ensuring that Apple and Content Management agency partners are aligned on key performance metrics, enforcing accountability through reporting and analytics, and proactively looking around corners to decrease conflict and risk for Content Management.

Minimum Qualifications

• 3+ years content management experience

• 3+ years of experience in content planning and content management for digital properties

• Proficient in multiple enterprise Content Management Solutions such as AEM, Drupal, WordPress, etc.

Preferred Qualifications

• Bachelor’s degree in Computer Science, a technical field or a minimum of 3+ years of relevant work experience preferred

• 5+ years work experience in agency / design firm

• Ability to identify strategic needs, lead all aspects of planning with sound business recommendations, and drive alignment with key business partners

• Deep understanding of the role of company and agency as separate but strong partners

• Excellent interpersonal, verbal and written communication skills

• Experience in navigating multiple projects at once within a larger complex business framework

• Experience navigating large and complex organizations, including gaining access to key stakeholders and successfully managing relationship building dynamics and processes

• Superior project management abilities

• Self-starter, self-motivated, self-directed, self-sufficient

• Strong presentation skills that encompass clear, compelling communications

• Demonstrated success identifying, assessing, and recommending solutions for CMS issues

• Proven technical acumen in Content Management Solutions and underlying architecture; advanced experience with AEM front- and back-end a plus

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .