Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The AIM (Analytics, Investment & Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. Incumbent in this role would work very closely with Marketing organization in Marketing space to provide meaningful analytics and actionable insights that help in creating growth strategies.

This is a unique and exciting opportunity to be at the intersection of business strategy and product discipline, offering well-rounded experience and development in bringing business and technology together to drive immense business value.

The individual in this role will be responsible for overlaying sales and marketing strategic needs with analytics and machine learning workstreams; and leverage his/her product experience to convert ideas into reality. This is a team of product managers, data scientists and engineers who are passionate about enabling products which support our prospect targeting strategy. The team partners closely with marketing & technology to develop APIs, data platforms and tools for American Express to more deeply understand commercial prospects, anticipate their needs and deliver personalized products and services.

Responsibilities

• Support ongoing management and optimization of the product backlogs

• Translate product roadmap features into well-defined product requirements/user stories and acceptance test criteria.

• Use analytical skills to deep dive into the data to understand and use that to provide backing to results and reasoning for a product.

• Work with data scientists, technologists, and marketing business partners to develop products and features within prospect marketing capabilities to work analytically and easily translate analytical solutions into actionable information

• Interacting with users & stakeholders to identify needs & opportunities

• Partnering with use case Product Owners, and other stakeholders to ensure smooth delivery of end to end product and capability

• Work collaboratively with business and product teams to support changes, develop, analyze, and deliver real-time solutions.

Minimum Qualifications

• Experience in Data Management and/or Product Development in building data capabilities

• Strong analytical & problem-solving skills

• Experience in Agile Scrum methodology or the Software Delivery Life Cycle

• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders across geographies to drive collaboration and alignment

• Ability to effectively interpret technical/business objectives and articulate solutions

• The ability to think conceptually, change management skills and comfort with developing win-win solutions in the face of ambiguity and frequently changing landscape.

• Experience with data analytics using advanced SQL is required

• Strong presentation and communication skills, both written and verbal, with the ability to drive compelling messages to broad audiences.

• Bachelor’s degree in computer science, Information Technology or a related field

Preferred Qualifications

• Experience in Big Data ecosystem & working on large datasets

• Python programming experience

• Familiarity with salesforce and similar CRM platforms

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25008190