Job Details

Title: Cafe Team Expert

Category: Retail

EmploymentType: Full-Time

Location: FL - Miami - Colonial Palms Plaza - 3543

LocationType: retail

JobLocation: Miami, Florida 33176

JobSummary: As the Café Team Expert, you are committed to creating an environment with the team in the Café that celebrates excellence in hospitality and operations. Acting as a role model, you motivate and support the café team to provide superior customer service while modeling the standards and core values of the company. You motivate and lead the team by example to achieve sales goals and to deliver operational excellence, maximizing efficiency and minimizing loss through timely execution of all processes. You are supported by your store manager and café market leader who have responsibility for recruitment, performance management and promotions within the café team.

WhatYouDo:

• Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines).

• Excel in delivering the café customer experience and motivating the café team.

• Ensure

Knowledge&Experience:

• Solid café, food service or hospitality knowledge.

• Passionate about the café business and have excellent standards of service.

• Ability to communicate effectively and comfortably.

• Understand the café business and impact of ordering a

EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.