Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Director, Category Management, Servicing & Operations, Strategic Sourcing & Business Enablement (SS&BE) – Global Supply Management

Global Supply Management (GSM) is responsible for helping Amex maximize the purchasing power of over $11B of third party spend. We provide strategic consultation to the business and provide end-to-end procurement services. We maximize the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM together with our business partners manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves and revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring an optimal user experience for Amex employees and suppliers.

Position Summary

Strategic Sourcing and Business Enablement (SS&BE) is responsible for helping Amex maximize its purchasing power with third parties, of which over $2B is for the Servicing & Operations (S&O) category. This is a global role supporting all Amex customer segments across multiple sub-categories such as Colleagues Insurance and benefits, CEG and Staffing services, Professional Services, Aviation & other key S&O commodities.

Your mission

Develop and grow relationships with business partners to understand objectives, key priorities, and opportunities while leading a cross-functional team to develop strategic, forward-thinking strategies with multi-year value generating initiatives to enable business success.

Responsibilities will, at a high level, include:

• Own the strategic vision and roadmap for select S&O sub-categories with multi-year value generating sourcing approach to enable business success including relationship development with business partners to gain business unit knowledge, understand goals, and identify issues and potential opportunities

• Seek and leverage external insights to drive innovative ideas and an enterprise view on market trends, competitive landscape value generation, and strategic sourcing opportunities

• Develop best practices around supplier and services based on both internal conditions and plans as well as industry trends. This includes, but not limited to, price, scope, performance and right sourcing

• Cultivate deep partnerships with internal teams throughout the Blue Box, including Marketing Leadership, Technology, Third-Party Lifecycle Management, Control Management, Legal, and more to ensure synchronization of priorities to meet shared goals

• Build strong partnership with select strategic suppliers and manage them effectively

• Manage and develop a high performing team

Minimum Qualifications

• Bachelor's Degree in a supply chain and procurement field

• 5-10 years of professional relatable experience

• Contract negotiation and RFP's knowledge

• Analytical thinker – strategic and creative thinker who likes to solve business and operational problems and identify clear action plans and drive resolution

• Customer focus – customer-first mindset with knowledge of procurement/sourcing process

• Strong collaborator – collaborative partner with strong cross-functional leadership and influence management skills with global experience

• Excellent communicator –excellent oral and written communication skills with comfort presenting ideas to leaders at all levels

• Inspiring leader – leader and colleague who brings a positive and high energy attitude to the organization able to hire, coach, and develop a high performing team

• Servicing and Operations Procurement – strong general manager, including strategic thinking, financial acumen, and negotiation skills with a deep understanding of market opportunities and broader business issues within S&O to be able to capitalize on market changes and future trends

• Analytical – purposeful mindset with the ability to synthesize data into actionable insights and strategic recommendations while balancing multiple priorities

• Comfort with white space – ability to navigate white space and bring structure

• Adaptable – ability to manage day-to-day business priorities along with long-term strategic deliverables with a positive attitude and the flexibility to deal with ambiguity and rapid change

• Ability to travel 5-10%

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Purchasing/Procurement

Primary Location: US-Arizona-Phoenix

Other Locations: US-New York-New York

Schedule Full-time

Req ID: 25022827