Job Details

Strategic Operations Manager

Los Angeles, California, United States

Marketing

Summary

Posted: Jun 06, 2025

Role Number: 200608119

Marcom LA is Apple’s Global Marketing Communications group creating and overseeing the world-class marketing and advertising driving Apple's rapidly-growing Services sector including Apple Music, App Store, Apple Pay, Apple TV, Arcade, News, Books, Podcasts, Maps, iCloud and more. Whether we’re launching the Apple Music Super Bowl Halftime Show, introducing Messi to MLS, finding the next generation of games in the App Store and Arcade, or celebrating the seamless joy of using Apple Pay, Marcom LA’s mission is to build love for Apple every day. We do that with inspiring creative, a culture first mindset, and the belief our Services make our incredible Apple devices even better.

If you’re excited by the idea of making a real impact and joining a team of trusted operations experts who empower creativity, this might be your dream job. We are seeking a Strategic Operations Manager, who will be driving planning, operationalization and prioritization across Marcom Services, focusing across new and existing lines of business, strategic initiatives, capability building and change management.

Description

The Strategic Operations Manager will focus on operationalizing Marcom Services’ goals and strategy, driving planning and prioritization across the organization.

Typical responsibilities include, but are not limited to:
- Partnering with business leads to drive operational and financial planning, ensuring that cross-functional plans are aligned to the agreed strategic priorities.

• Operationalizing any org-wide strategic initiatives, new categories and/or lines-of-business, by determining and quantifying the level of effort, resources, budget and new organizational capabilities required in order to bring these initiatives to life.

• Informing and reinforcing strategic decisions and goals through business analytics; identification, measurement and interpretation of operational performance indicators.

• New business structure and processes: Inform Business Operations, Finance, international (Geo) Operations teams of potential new budget management, reporting and tracking requirements of future/upcoming categories and initiatives.

• Determine security requirements and disclosure levels of new categories, LOBs and strategic initiatives. Work with relevant teams to implement the right security setup and manage disclosures for these initiatives.

Minimum Qualifications

• 10 or more years of operational management experience within a creative agency, studio or marketing organization

• Experience with driving planning and prioritization across a large, matrixed organization

• Financial acumen; experience managing budgets in a marketing or creative organization

Preferred Qualifications

• Outstanding communication and collaboration skills, with the ability to influence, build consensus, drive collaboration and alignment across a broad, cross-functional set of partners

• Consistent record of operationalizing new lines of business and organization-wide initiatives to inform strategic prioritization, investment, organizational and capability building decisions

• Ability to maintain and apply a strong understanding of financial management principles to ensure decisions are fiscally sound and effective

• Strong analytical skills; comfortable extracting and analyzing data to make inferences on strategic direction and operational efficiency

• Deep expertise in using and deploying marketing planning and workflow management tools

• Excellent organizational skills, paired with the flexibility to prioritize projects simultaneously

• Experience with conducting value-stream mapping periodically across the organization, in order to identify redundancies, duplications of effort, bottlenecks and obstacles against fully optimized workflows and processes

• Experience leading change, ensuring different perspectives are heard and incorporated into solutions

• BA degree or equivalent experience

• Global experience a plus

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $170,100 and $255,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.