Job Details

Weekly Hours: 40

Role Number: 200657868-3337

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries.
Apple’s Wellness team directly impacts the employee experience every day by providing care and support through top-notch onsite fitness and wellness services to Apple employees. We are looking for someone who is passionate about delivering high quality and purposeful programs. As a Wellness Operations Specialist, you'll be responsible for program development and oversight of the day-to-day operations of the onsite Fitness Center and Wellness offerings. In this role, you will partner with the global Benefits and Wellness teams, as well as local site leadership and support teams.

Description

Apple’s Wellness Operations Specialist is action oriented and thrives in a fast-paced environment. They are proactive with a team-oriented collaborative nature to complete deliverables and achieve goals and milestones; works closely with direct management and colleagues to streamline processes, engage in continuous improvements and resolve issues. They are the kind of person that is eager, ready to “roll up their sleeves”, and is willing to do whatever is needed to keep things moving forward. They enjoy building solid working relationships with peers, cross functional teams, and partners.

Minimum Qualifications

• 5+ years in a relevant operational and facilities related role with excellent customer service record

• Strong verbal and written communication skills

• Manages time efficiently, demonstrates ability to multi-task and adapts swiftly to prioritizing and shifting tasks in fast-paced environment

• Must be comfortable and display a professional demeanor when collaborating with all levels of the organization and working cross-functionally on a variety of projects

• Excellent organization skills, acute attention to detail, ability to handle multiple tasks

• Extremely responsive and upbeat with eagerness to grow in new areas of development

Preferred Qualifications

• BA/BS or equivalent experience in operations, fitness facility management, wellness administration, or related field

• Solid customer service, fitness, and facility operational experience and a First Aid/CPR certification is a plus

• Skilled in developing and maintaining excellent working relationships with internal teams, customers, and business units

• Resourceful in shifting seamlessly between a variety of programs and work with minimal direction

• Proven ability to be trustworthy with sensitive and confidential information

• Self-starter who can efficiently function independently and collaboratively

• High level understanding of Apple’s hardware and software solutions

• Ability to troubleshoot and familiarity with tools such as work order management platforms, iWork (Numbers, Keynote, Pages), Quip, Box, Wrike, and MS Office

• Flexibility to work as required to fulfill business needs