Job Details

Title: HR Business Partner

Category: Human Resources

EmploymentType: Full-Time

Location: NY-New York (Union Square)

LocationType: corporate

JobLocation: New York, New York 10003

JobSummary: As an HR Business Partner, you will work collaboratively with corporate teams and store leadership. You will provide guidance and assess Human Resource-related needs for a variety of areas including but not limited to employee relations, labor management, recruitment, performance management, succession planning and learning & development. You proactively communicate issues, trends, and risks to support partners and the HR team to identify solutions to support an engaged workforce. In this role, you plan, organize, and monitor talent acquisition programs and strategies company-wide to source, recruit and ensure top internal talent is identified for key positions in the home office. As an HR Business Partner, you provide clear communication that encourages the team to adopt new solutions and direction to deliver consistent and expected results.

An employee in this position can expect an annual starting rate of $90,000, depending on experience, seniority, geographic locations, and other factors permitted by law.

WhatYouDo:

What You Do:

• Provide counsel on all employee relations situations, guiding teams on decisions for resolution and ensuring consistency and fairness in resulting actions.

• Coach hiring managers on developing employee performance through proactive feedback, coaching and counselling to ensure that hiring managers are addressing performance issues timely.

• Maintain relationships with recruitment vendors (i.e., Indeed, LinkedIn, etc.) to ensure the field and home office job postings are sponsored appropriately.

• Provide support and strategy to the RHRDs and other HR Business Partners to feature hard to fill roles on B&N Inside home page.

• Support home office departments on proactive and timely succession planning, supporting leadership to create a viable talent bench for future roles and positions.

• Recruit for home office positions as needed. Handle the full lifecycle of the recruitment process while ensuring that the interview experience is thoughtful, and everyone is informed at all stages of the process.

• Actively promote internal mobility by working with leadership to identify high performers and on development plans for promotion.

• Develop strong relationships with RHRDs to identify relocatable store talent to fill open home office opportunities.

• Facilitate training programs for the home office and unionized store teams on an as needed basis.

• Assist with the creation and revision of job descriptions, interview guides, employee handbook and other tools that support the store and/or home office structure.

• Work with the Director of HR and support bargaining sessions by preparing collective bargaining agreements (CBAs) for the meetings.

• Edit counter proposals for the CBAs between the Union and the Company by partnering with the appropriate business owners (i.e., Legal, HR, Benefits, Store Operations) to address issues such as grievances, wages, benefits and union and management practices.

• At the request of the Director of HR, may attend in-person or virtual bargaining sessions.

• Review, interpret and make recommendations on company policies and procedures with respect to labor issues by partnering with Legal, HR, Benefits and Store Operations.

• Facilitate training to home office and store leadership and other relevant teams on both maintaining a positive workplace as well as other relevant training programs.

• Provide training to each store on adherence and understanding of each agreement.

• Advise on contract interpretation issues and is the point person for questions.

• Respond to any grievances in partnership with the Director of HR.

• Analyze trends and metrics in partnership with the HR team to come up with ideas for developing solutions, programs, and policies to build employee engagement, support recognition and increase retention.

• Use exit interview data to evaluate trends, identify and communicate issues for solution and develop strategy to build employee engagement to reduce turnover and retain employees.

• Leverage remote tools (Teams, Outlook 365, etc.) to support the above.

Knowledge&Experience:

• Sound understanding of all HR and people processes.

• Makes thoughtful, well-informed, and correct decisions.

• Influence others resulting in appropriate action and decisions.

• Communicate effectively and comfortably across all levels of the business both internally and externally.

• Build collaborative working relationships across all levels of the business both internally and externally.

• Can understand and empathize.

• Can deliver honest and constructive feedback.

• Ability to maintain confidentiality/discretion in all workplace and HR matters.

• Has solid bookselling knowledge and supports company goals.

• Understands the home office and store team structures.

• Demonstrated knowledge of employment law, employee relations best-practices, presentation skills and recruiting practices.

• Bachelor’s degree with minimum 4-6 years of relevant HR experience.

Expected Behaviors:

• Genuine passion to deliver better bookshops through our people.

• Understand the business goals and how they apply to each area.

• Customer service focused and passionate about the employee experience.

• Can coach and influence others to achieve potential.

• Comfortable with ambiguity and makes excellent people decisions.

• Ability to negotiate and has a high level of empathy for both sides of a discussion.

• Ability to diffuse tense situations and remain calm under pressure.

• Anticipates issues and is a problem solver.

• Collaborative and considerate.

• Results driven.

• Adaptable, positive, and proactive.

• Confident to establish credibility.

• Reactive and balanced.

• Discrete and unbiased.

• Is learning agile.

EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.