Job Details

AIML - Triage Software Engineer, Information Intelligence

Santa Clara, California, United States

Machine Learning and AI

Summary

Posted: Apr 25, 2025

Role Number: 200599407

The Apple Search team is looking for someone with a combination of strong technical skills and a desire to improve the quality of customer features. We’re looking for the right person who can collaborate with other engineers and teams in several technical areas to help improve and standardize best practices, through processes, code and tests.

In this role you will have the opportunity to:

• Play a part in the next revolution in human-computer interaction by building a product which redefines what it means to be a virtual assistant.

• Create groundbreaking technology and transform the way engineers work to create the intelligent assistant that helps millions of people get things done by just asking.

• Live with prototype of newer technology within the hyper-growing field of AI/ML.

Description

As a senior member of our triaging team, you will be integral in preparing our products, features platform and UI/UX for release to our users. You will play a huge role in building a team and processes to screen incoming bugs, coordinate solutions and develop tools/scripts/processes to go faster.
You will be the first person to see bugs and take action through deep dives and data analysis to understand what went wrong, how can it be fixed and who can fix it in our internal and collaborative teams.
We need you to spearhead new initiatives to increase throughput and drive efficiencies with direct coordination with our engineering teams through implementation of new tools and frameworks.
In this role, you will gain deep knowledge and experience on different software components across the entire Apple ecosystem while gaining unparalleled insight into how Apple works together to produce incredible products and experiences. By providing positive impact, the career trajectory from this role is unbound - use this experience as a foundation to grow towards engineering, design or management opportunities!

Minimum Qualifications

• Bachelors in Computer Science, equivalent work experience

• A minimum of three (or more) years of industry related experience, working in collaborative environments

Preferred Qualifications

• Experience with iOS app development

• Solid understanding of computer science algorithms, data structures, object-oriented programming and scripting languages (e.g. Python, Javascript, Bash, etc)

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $97,300 and $188,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.