Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Your mission:

In this role, you will be directly responsible for assisting qualified Business Line of Credit customers. Your primary focus will be building strong customer relationships, guiding business owners through the lending process, and driving activation of the product to increase loan originations.

This role requires engaging with warm leads, conducting consultative conversations to educate and support business owners while ensuring strict adherence to compliance standards.

Success is defined by consistently exceeding quarterly sales targets, achieving daily performance KPIs, and performing effectively in a fast-paced, competitive, and team-oriented environment.

What you'll be doing:

• Conduct high-volume outbound and inbound sales calls to warm leads while effectively managing a book of business

• Consistently meet and exceed quarterly sales targets and daily KPIs in a fast-paced, goal driven environment

• Maintain strict adherence to compliance standards, ensuring all sales activities align with regulatory and company guidelines

• Develop expertise in the SMB landscape, understanding cash flow trends and providing consultative guidance to business owners

• Utilize CRM tools (Salesforce) to track customer interactions, sales progress, and follow-up opportunities

• Collaborate with internal teams to enhance the customer and colleague experience

What we're looking for in you:

• Growth-Oriented: Motivated to continuously develop both personally and professionally, with a commitment to learning and improving in a dynamic environment

• Sales Experience: Proven success in a fast-paced telephone sales environment making a high number of outbound calls daily (2 years preferred)

• Compliance-Minded: Strong understanding of regulatory requirements and commitment to ethical sales practices

• Communication Skills: Capability to address customer concerns and offer effective solutions with strong verbal and written communication skills

• Customer Relationship Management: Ability to build and maintain strong relationships with business owners

• Technology Proficient: Skilled in using online tools CRM Platforms (Salesforce preferred)

• Financial Knowledge (preferred): Familiarity with business credit, lending, or banking products

Qualifications

Salary Range: $29.21 to $48.32 hourly sales incentive benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Sales

Primary Location: US-Georgia-Atlanta

Schedule Full-time

Req ID: 26000506