Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

How will you make an impact in this role?

The success of our entire company rests on our systems, networks, and people. Our Senior Infrastructure Engineers understand that delivering on that promise requires a robust, scalable, and efficient infrastructure. If you’re a Data Infrastructure Expert and understand the value of supporting technology and the people who depend on it, American Express is a great company to build your career with.

As a Senior Infrastructure Engineer at American Express, you will have the following responsibilities:

• Design and implement American Express data network solutions

• Function as a technical Subject Matter Expert for American Express data networks including Global WAN, SD-WAN, IPSec VPN, MAN, LAN, and VXLAN Fabrics

• Evaluate and track vendor code vulnerabilities

• Document DR Plans for various network products

• Evaluate new and emerging network products and solutions

• Ensure new platforms and technologies align to business and IT strategy

• Assist with network automation initiatives

• Provide Level 3 troubleshooting and support for critical network issues or outages

• Coach, mentor, and train less experienced colleagues as required

• Provide architectural governance; review projects to ensure alignment to architectural standards and technical strategy

• Partner with third party vendors and carriers to ensure quality delivery and adherence to standards

• Ability to work occasional nights and weekends

Minimum Qualifications

• 7 years of experience in building and supporting Enterprise-scale data networks

• Expert level knowledge in routing protocols such as BGP and OSPF

• Expert level knowledge in routing, switching, and network technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VLANs, SVIs, and Multicast

• Expert level IP knowledge, including TCP, UDP, and ICMP

• Strong knowledge of Cisco switching and routing platforms (Catalyst, Nexus, ISR/ASR)

• Strong knowledge of Arista switches

• Experience with the following:

• SD-WAN technology and platforms

• IPSec VPN technology and platforms

• Public cloud environments such as AWS, GCP, and Azure

• Data center space provider offerings (Equinix Fabric, Megaport, etc.)

• Network automation and scripting

• Analyzing packet traces

• Good understanding of security infrastructure, including firewall concepts

• Ability to work under pressure and efficiently manage workload on multiple projects simultaneously

• Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership

• Must be able to function effectively both individually and within a team

Preferred Qualifications

• F5 Application delivery controllers

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25007980