Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

We’re looking for a Senior Infrastructure Engineer who thrives at the intersection of technology, innovation, and large-scale infrastructure transformation. In this role, you’ll lead a multi-year program to design, build, and modernize a next-generation data center and hybrid cloud ecosystem. You’ll collaborate across engineering, platform, and operations teams to drive modernization, automation, and the adoption of cutting-edge infrastructure technologies that power enterprise-scale systems.

Key Responsibilities

• Lead Modern Infrastructure Programs: Drive the technical strategy and execution for a multi-year initiative to design and deliver a next-gen data center and supporting hybrid infrastructure.

• Cloud & Data Center Migrations: Architect and implement migration strategies across platforms, ensuring scalability, resilience, and zero-downtime transitions.

• Technology Roadmapping: Partner with cross-functional teams and external technology partners to define the future state of applications, platforms, and hardware. Build and maintain detailed migration and uplift roadmaps.

• Automation & Infrastructure as Code: Engineer automation solutions for provisioning, monitoring, and lifecycle management using tools such as Python, PowerShell, Ansible, or Terraform.

• Operational Excellence: Establish governance, documentation, and reliability engineering practices to ensure systems are production-ready and operationally efficient.

• Innovation & Emerging Tech: Evaluate and integrate emerging technologies — including AI-driven operations, containerization, and software-defined infrastructure — to enhance scalability and performance.

• Cross-Team Collaboration: Work closely with engineering, DevOps, and product teams to ensure cohesive infrastructure solutions and continuous delivery readiness.

• Vendor & Technology Leadership: Build strategic relationships with vendors and influence their technology direction to align with enterprise goals and innovation priorities.

Minimum Qualifications

• Technical Expertise

• Deep expertise in data center and hybrid cloud infrastructure, including compute, storage, networking, and automation.

• Proven experience designing, deploying, and managing virtualized and cloud-native environments (VMware, Hyper-V, AWS, Azure, GCP).

• Advanced proficiency in automation and orchestration tools such as Ansible, Terraform, or equivalent.

• Strong scripting skills in Python and PowerShell, with a focus on automating operational workflows.

• Solid understanding of containerization (Docker, Kubernetes) and microservices-oriented infrastructure.

• Experience integrating AI and machine learning concepts into infrastructure operations or predictive monitoring.

• Practical knowledge of DevOps methodologies, CI/CD pipelines, and modern observability frameworks.

• In-depth experience with hardware lifecycle management (build, operate, maintain, decommission).

• Professional Skills

• Proven ability to lead complex infrastructure programs that span on-premise and cloud environments.

• Excellent communication and collaboration skills, with the ability to translate technical vision into actionable outcomes.

• Strategic thinker with a passion for solving problems through automation and innovation.

• Self-starter who thrives in fast-paced, agile, and technology-driven environments.

• Continuous learner who stays ahead of evolving infrastructure technologies.

• Education and Experience

• Bachelor’s Degree in Computer Science, Information Systems, or a related engineering discipline (or equivalent experience).

• 6–8 years of progressive experience in infrastructure engineering or systems architecture roles.

• Experience in tech-forward, cloud-first, or large-scale enterprise modernization programs is highly desirable.

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Technology

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25022467