Job Details

Manager-CyberOperations & Assurance

Atlanta, GA, United States

Phoenix, AZ, United States

(Hybrid)

Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

At American Express, our mission is to deliver the world’s best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional experiences built on a foundation of trust, service, and security. We leverage advanced technologies and data-driven insights to stay ahead of an evolving threat landscape. We foster a culture of passion, curiosity, and courage—empowering you to innovate, grow, and help shape the future of a Fortune 100 company.

Trust. Service. Security.

It’s more than protecting systems and data. It’s protecting people. Our managers, of Cybersecurity Operations & Assurance know that security is a top priority for our business and our partners and customers. Today, as cyber-attacks increase and compliance is more rigorously enforced, we look to them to stay ahead of what’s next and to protect our business and our future. So, if you are dedicated to the latest technology and motivating others, secure your career here.

Responsibilities

You won’t just see the problem coming, you’ll see the solution. New threats to our business, our partners and customers appear on the horizon every day, so no two days are the same. But there are some things you can count on doing:

• Monitors application security systems to identify potential threats and vulnerabilities, ensuring timely detection and prevention of software security defects

• Manages application security platforms and processes, serving as a subject matter expert to ensure robust protection and compliance with industry standards

• Promotes the adoption of best practices, new technologies, and innovative solutions within the team, fostering continuous improvement and a culture of excellence

• Oversees vulnerability management and/or application security testing to ensure remediation priorities align with organizational risk management strategies

• Oversees development, implementation, and maintenance of security policies, procedures, and standards to ensure compliance with industry best practices and regulatory requirements

• Plans event response efforts and ensures thorough investigation measures, remediation, and communication with stakeholders

• Contributes to the development and continuous improvement of the organization's application security program, ensuring alignment with regulatory requirements and business objectives set by senior leadership

• Supports the onboarding of new products, data, processes, or tools by identifying requirements and integrating them into operations (processes, playbooks, and training)

• Conducts and manages periodic security assessments and audits to identify vulnerabilities and risks and develop mitigation strategies

• Provides strategic recommendations to senior leadership to align on key security objectives, policies and integration of security measures into business processes

• Provides key inputs on creating security training programs, provides gap analysis and suggested learning interventions to increase awareness in application security best practices

• Writes, reviews, and directs colleagues on publishing reports / dashboards / documentation on application security events, findings, and recommendations for improvements, providing valuable insights for management and stakeholders

• May or may not oversee and mentor a team of Cybersecurity Operations & Assurance colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for individual colleagues and teams through mentoring, feedback, and metrics, and ensuring adherence to best practices and standards

• May or may not provide direct leadership and coaching to Cybersecurity Operations & Assurance teams, supporting training and development of best practices

• May or may not manage resource allocation, project timeline, and budget for projects, ensuring alignment with organizational goals

• May or may not collaborate with senior leadership to hire top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for talent retention and professional development

• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objective

Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience; advanced degree preferred

• Knowledge of regulatory compliance and security standards

• Knowledge of Identity & Access Management

• Knowledge of Security Architecture Management

• Knowledge of Security Governance and Operations

• Knowledge of Security Testing & Remediation

• Knowledge of Cloud Security Management

• Knowledge of Data Privacy & Protection (DPP, GDPR)

• Experience in cybersecurity operations and application security

• Experience in Technical Writing and Documentation Development

• Experience with SCA/SAST/DAST/MAST/API Security

• Experience in network security, understanding of network security principles, including firewalls, VPNs, and network segmentation

• Experience in vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7) and remediation processes

• Experience with penetration testing using industry-standard tools (e.g., Burp Suite, Wireshark, Metasploit, SQL map) for ongoing monitoring and compliance

• Experience in working on incident response efforts, including forensic analysis, malware analysis, and threat hunting

• Experience in securing cloud environments (e.g., AWS, Azure, Google Cloud) and implementing cloud security best practices

• Experience in regulatory requirements and standards (e.g., PCI-DSS, ISO 27001, NIST) and their application in cybersecurity operations

• Experience in Business Continuity Planning and Disaster Recovery. Preferred Qualifications

• 4+ years of experience in application security, application penetration testing, research, red team, or security operations.

• At least one security related certification preferred like: GCPN, GWEB, GMOB, GWAT, GPEN, GXPN, GREM, CEH, C|ASE .NET, C|ASE Java, OSCP, OSWA, OSWE, CSSLP, other

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26006109

• Posting Date 05/04/2026, 07:12 PM

• Apply Before 05/12/2026, 05:00 AM

• Job Schedule Full time

• Job Shift Day

• Locations 1331 Spring Street, Atlanta, GA, 30309, USAMEX 18850 North 56th Street, Phoenix, AZ, 85054, US(Hybrid)

• Salary Range $123,000.00 to $215,250.00 annually + bonus + benefits

• Career Area Technology