Job Details

Platform Demand Planner, Cloud Infrastructure Business Operations

Austin, Texas, United States

Software and Services

Summary

Posted: Jan 23, 2025

Role Number: 200588173

Join a team transforming the way Apple plans, strategizes and delivers its cloud infrastructure footprint. We are seeking an experienced Cloud Infrastructure Demand Planner who will be responsible for driving the infrastructure planning process. This is a cross functional and strategic role, where you will be collaborating with services engineering, hardware engineering operations and finance teams.

Description

In this position, we drive the planning process for Apple Services to support Apple’s applications, including customer-facing ones like iCloud, Apple Pay and Media.
You’ll be part of a small team dedicated to building out the Cloud Demand Planning function and work with cross functional business partners to aggregate demand.

In this role, you will:
We own, define and build the entire suite of reporting for infrastructure requirements, which will drive actionable insights on infrastructure planning and product deployment
Propose strategies on how to optimize the planning and delivery of those infrastructure requirements, including buffer assessment, inventory management and liability management
We work with managers and directors to review requirements, schedules and analyses in order to acquire approval for procuring and deploying infrastructure
Manage risks, schedules, and partners to successfully launch infrastructure programs supporting a wide array of Apple services
Build and drive process implementation and outlining requirements for new tool development
Work closely with Infrastructure Software Dev Platform team for ongoing improvements to automate capacity models with intent to reduce reliance on Excel based planning tools
Integrate various capacity planning practices to ensure capacity models used across larger properties leverage comparable methodologies, tools and process flows.

Minimum Qualifications

• 5 years of experience in business planning, operations, supply chain, or related fields

• Strong verbal/written skills with an ability to distill complex ideas into concise, high impact communications

• Experience presenting to senior leadership, up to and including VP level

• Able to manage through ambiguity and respond quickly to new requirements and data in a highly dynamic environment

• Proven cross-functional program management skills with an ability to rapidly develop solid understanding in new areas quickly

• Able to influence in a multi-functional matrix organization

• Self starter mentality with a strong leadership drive

• BA/BS degree in business, operations, finance, engineering, or a related field

Preferred Qualifications

• Deep understanding of various cloud architectures (e.g. micro-services vs monolithic) and associated operations models

• Advanced modeling and predictive analytical skills; "Advanced User" of MS Excel with deep understanding of Excel techniques. VBA, Python, SQL, Tableau, or similar data visualization tools

• MBA in related field or equivalent experience

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.