Job Details

Job Information

Senior Associate - Digital Product Management - Enterprise Architecture
AWM-8422-Senior Associate - Digital Product Management - Enterprise Architecture
12/5/2025
12/10/2025
Negotiable
Permanent

Other Information

www.amex.com
Phoenix, AZ, 85067, USA
Phoenix
Arizona
United States
85067

Job Description

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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contributions to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our  company values  and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together .

*About Enterprise Architecture: *

Enterprise Architecture is an organization at American Express, and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:

  1. Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.

  2. Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.

  3. Governance: this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance.

  4. Colleague Enablement: thispillar is focused on colleague development, recognition, training, and enterprise outreach.

Role summary:

We’re hiring a Senior Associate to own reporting and analytics for Open Banking initiatives. You will design, build, and automate reporting journeys, including executive dashboards, produce regulatory reports, perform ad-hoc analysis to answer business questions, and partner closely with product, engineering, legal, and compliance teams to translate data into clear, actionable insights.

Responsibilities:

  • Build, maintain, and automate recurring operational (API health) and executive reporting (scorecard metrics) for the Open Banking program.

  • Maintain, refine, and build dashboards and visualizations that summarize API usage and health, KPIs, and servicing metrics that can be used to gain Cardmember usage insights and drive product development enhancements.

  • Produce regulatory and compliance-ready reports; support audit requests as required.

  • Perform ad-hoc analysis and root-cause investigations to inform product and compliance stakeholders.

  • Collaborate with engineering to perform data warehouse migration, automate report generation where feasible, maintain data quality, and implement overall democratized tracking of Third-Party Partners’ API usage and Cardmember metrics.

  • Collaborate with internal enterprise teams to understand best practices and uncover any reporting gaps.

Required qualifications:

  • 3 years of experience in reporting, analytics, or business intelligence (preferably in financial services, payments or fintech).

  • Experience with SQL — able to write efficient queries, join large tables, and optimize aggregations.

  • Experience building dashboards and scheduled reports using BI tools (Tableau, Power BI, or equivalent).

  • Excellent written and verbal communication skills, including the ability to articulate complex technical details in simple, easy to understand manner.

  • Proficiency with agile delivery processes and tools like Jira or Confluence. 

  • Clear communicator: able to present complex analyses to business and technical audiences. Strong analytical and problem-solving skills.

  • Collaborative, supportive, and proactive, with a strong can-do attitude.

  • Bachelor’s degree in Data Science, Statistics, Computer Science, Finance, Economic or similar.

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technology

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25021444

Other Details

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