Job Details

Job Information

Quality Technician - Level II
AWM-3914-Quality Technician - Level II
5/2/2025
5/7/2025
Negotiable
Permanent

Other Information

http://careers.cummins.com/
Plainfield, IN, 46168, USA
Pittsboro
Indiana
United States
46168

Job Description

No Video Available
 

DESCRIPTION

In this role, you will make an impact in the following ways:

Supporting Engineers : By assisting engineers with production-related and inspection tasks, you'll help ensure smooth operations and high-quality output.

Quality Monitoring : Your role in monitoring materials quality and making necessary adjustments will directly contribute to maintaining high standards in the processing plants.

Documentation and Records : Maintaining and supporting documentation and records will ensure accurate tracking and compliance, which is crucial for operational efficiency.

Defect Identification : Comparing physical characteristics of components, materials, equipment, and products to technical specifications will help identify defects early, preventing potential issues.

Conducting Tests : Performing simple tests on electrical function, reliability, and packaging quality will ensure products meet required standards before reaching customers.

Technical Reporting : Recording results and preparing simple technical reports will provide valuable insights and data for continuous improvement.

Customer Assistance : Assisting customers in understanding and interpreting product specifications and measurement data will enhance customer satisfaction and trust.

Equipment Maintenance : Ensuring proper maintenance and calibration of measurement and test equipment will guarantee accurate and reliable measurements, supporting overall quality control.

Your contributions will be vital in maintaining high standards and efficiency in the production process

RESPONSIBILITIES

To be successful in this role you will need the following:

Action Oriented : Embrace new opportunities and challenges with urgency, energy, and enthusiasm. This will help you stay proactive and drive progress in your tasks.

Collaborates : Build strong partnerships and work collaboratively with colleagues to achieve shared goals. Effective teamwork will enhance productivity and innovation.

Communicates Effectively : Develop and deliver clear, multi-mode communications tailored to different audiences. This will ensure everyone understands the objectives and processes.

Customer Focus : Foster strong relationships with customers and deliver solutions that meet their needs. Prioritizing customer satisfaction will enhance trust and loyalty.

Decision Quality : Make timely and well-informed decisions to keep the organization moving forward. Good decision-making skills are crucial for maintaining momentum and achieving goals.

Manages Conflict : Handle conflicts efficiently and with minimal disruption. Effective conflict management will maintain a positive and productive work environment.

Resourcefulness : Secure and deploy resources effectively and efficiently. Being resourceful will help you optimize operations and overcome challenges.

Measurement Science : Analyze measurement processes to identify and quantify sources of uncertainty. Proficiency in metrology will ensure accurate and reliable measurements.

Quality Process Management : Apply quality tools and methods to ensure the quality of products, processes, and services. This will help maintain high standards and continuous improvement.

Values Differences : Recognize and appreciate diverse perspectives and cultures. Valuing differences will foster an inclusive and innovative workplace.

Laboratory Management : Lead technical resources while managing the business aspects of the laboratory. Ensuring compliance with certifications and accreditations will uphold standards and credibility.

By integrating these skills and attributes, you'll be well-equipped to make a significant impact in your role!

*Education, Licenses, Certifications: *

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. 

This position may require licensing for compliance with export controls or sanctions regulations. 

*Experience: *

Prefer some work experience and intermediate level knowledge obtained through training or on-the-job experience.

QUALIFICATIONS

Additional Information:

Job Responsibilities:

Function as an information source for Production Specialists and other departments when critical quality issues arise. 

Assist in development of special department projects and work in conjunction with other departments to discover, define, assess, report and correct any quality problem as they occur.

Daily Quality audits as directed as well as auditing per the ISO internal audit schedule (will include auditing off shifts). 

Working knowledge of the plant’s current ISO Quality Management Systems Standards. 

Containment activities, including re-inspection, re-work and any other activity required for containment purposes. 

Understand and be able to perform product containment

Need to understand how to find a “clean point”.

RGA (Return Goods Authorization) analysis and report writing as directed.

Product return claims (FLR or On-Trac) analysis and report writing as directed.

Demonstrated sense of urgency with all customer and internal quality issues.

Have a working knowledge and understanding of all Quality procedures and necessary Business-related procedures. 

Cross functional training within the Quality department. 

Continual self-improvement.

May perform other duties as assigned.

 

Qualifications:

High school graduate or GED; college degree preferred.

One (1) year quality work experience. Or a college degree in a field that is related with the quality field.

Effective verbal and written communications skills to interact successfully with other departments. 

Intermediate Math skills required. 

Willing to adapt to the ever-changing environment. 

Problem Solving (Knowledge and Application):

Eight Discipline Methodologies (8D)

Five Whys 

APQP Tools:

Process Flows, PFMEA & Control Plans

Ability to follow all designated safety policies/practices/guidelines; including but not limited to use of PPE: steel toe safety shoes, hearing protection, safety glasses with side shields at all times in production areas. 

The Plainfield facility has the right to deem a person qualified for a position if that person has had one or more years of experience in the position or similar position.

Job Quality

Organization Cummins Inc.

Role Category On-site

Job Type Shop

ReqID 2413990

Relocation Package Yes

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.

Other Details

No Video Available
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About Organization

 
Living our values through the inclusion of diverse perspectives gives us our edge in developing the right technology. Our products leverage our advanced technology by doing what is right for our customers and our planet. Our processes keep our peoples’ health and safety as a priority — which is the right thing to do. Our people are empowered to grow their career in the right direction with meaningful work, coaching, development opportunities and making their impact on the world. This is how we do business. And we call it Working Right. Working Right is our employees’ shared vision for where we’re going, how we treat others & the culture of respect inside our Company. We’re looking for people who believe in the innovative work we’re doing and can collaborate across cultures to help us build a better tomorrow. In return, you’ll experience our world-class training & development to help you grow into the career of a lifetime.