Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. GRC colleagues are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.

The Global Financial Crimes Compliance (GFCC) Transaction Monitoring Rule Program Oversight (TMRPO) team is responsible for the oversight of the enterprise-wide anti-money laundering (AML) and counter-terrorist financing (CTF) transaction monitoring program at American Express. The program includes assessing, designing, and implementing AML and CTF detection strategies across all American Express products and services. These strategies ultimately generate alerts which are investigated by the Global Financial Crimes Investigation Unit (GFCSU) as part of the Suspicious Activity Reporting (SAR) process.

Responsibilities

• Support project planning and execution activities, ensuring timelines and deliverables are aligned

• Support the development and distribution of project documentation (including risk assessment, business case, project charter documents, schedules, and project closures).

• Ensure all efforts are accurately documented with consistent methodology, formatting, and version-control

• Create, maintain, and monitor RAIDD logs to track project risks, assumptions, issues, dependencies, or decision

• Monitor project milestones and assist in tracking project status against objectives

• • Work with stakeholders to identify, assess, and escalate project risks and issues for resolution

• Support issue and finding remediation

• Facilitate communication and coordination, tracking and following up on action items

• Help prepare and manage CMC (change management control) requests and ensure required documentation and approvals are in place

• Create, revise, and update procedural guides, including TM rule program manual

• Track approval workflows and obtain required sign-off

• Assist with Governance reporting by preparing regular status updates and dashboards

• Collaborate with teams to support alignment with governance, audit, and regulatory requirements

Minimum Qualifications

• 2 years of work experience as a project coordinator or in a support role in a compliance environment

• Excellent written and verbal communication abilities for interaction with stakeholders, escalation of issues, and procedural document updates

• Exceptional organizational and time management skills; ability to prioritize tasks efficiently and track documentation

• Ability to work under pressure and remain agile and efficient.

• Strong attention to detail, analytical, and problem-solving skills

• Proficient in Microsoft Office suite of tools and comfortable adapting to new technology Preferred Qualifications

• Project management and /or CAMS certification (preferred)

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy

Schedule Full-time

Req ID: 25016835