Job Details

Sr Assoc-Digital Prod SolnDsgn

Phoenix, AZ, United States

Job Description

Senior Envisioning Analyst – Strategic Network Solutions

Department:

The Network & Acquiring Solutions (NAS) team at American Express powers global payments, working across business units and with key industry stakeholders. We tackle critical challenges like securing online transactions and driving innovation in payment solutions.

The GMNS Product Team drives the delivery of digital products and services for merchants, acquirers, issuers, and payment facilitators. Our solutions span ATM/debit, point-of-sale authorizations and submissions, transaction pricing, disputes, and settlement — all designed to meet the evolving demands of the global payment network. By developing a wide range of innovative capabilities, we enable American Express to attract new customers, expand into new markets, respond to regulatory requirements, and support emerging payment types.

Role Overview:

As a Senior Envisioning Analyst, you will support business transformation and product strategy efforts by contributing to discovery and envisioning activities. You will gather and analyze business needs, translate them into capability requirements, and support the design of innovative solutioning. In this role, you will conduct research, synthesize insights, and assist in evaluating solution options to address complex business challenges. You will collaborate with cross-functional teams, contribute to stakeholder discussions, and help prepare materials and insights for leadership presentations.

Responsibilities

Key Responsibilities:

• Collaborate with partners to understand business problems, processes, and requirements.

• Develop a deep understanding of Network and Acquiring capabilities.

• Clearly articulate the required changes through well written and detailed business requirement documents.

• Conduct necessary research to inform strategy and recommendations.

• Engage experts and stakeholders to enable informed decisions.

• Ensure timely communication of deadlines and decisions.

• Prepare compelling presentation materials for leadership

• Drive continuous improvement in discovery to deliver lasting value.

Qualifications

Qualifications:

• 2+ years of experience in business analysis and/or product discovery

• Strong strategic thinking and problem-solving skills

• A good balance of technical knowledge and business acumen with experience in driving innovation through discovery, analysis, and collaboration

• Excellent communication skills with ability to engage, influence, and inspire teams and alignment

• Strong analytical skills with the ability to clearly articulate complexities

• Strong collaboration, presentation and influencing skills

• Experience in business transformation and Agile frameworks

• Payments industry experience is preferred but not essential

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26006671

• Job Category Product

• Posting Date 04/24/2026, 11:53 PM

• Apply Before 05/01/2026, 05:00 AM

• Degree Level Other

• Job Schedule Full time

• Locations AMEX 18850 N 56th Street Building 3, Phoenix, AZ, 85054, US

• Salary Range $89250 - $150250 annually + bonus + benefits

• Career Area Product