Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.

The Digital Demand Generation team, within USCM, is responsible for delivering best-in-class marketing through Affiliate, Paid Media and Paid Search to drive intent & conversion of qualified applicants in the competitive digital landscape.

The Senior Analyst will play a critical role in the operations for all of Affiliate Marketing – one of the largest channels in offsite digital.

This individual will lead the end-to-end reporting and analytics, forecasting, invoicing and competitive insights program across the Affiliate programs, and is a great opportunity for a candidate who wants to be at the forefront of a highly visible and complex channel, working cross-functionally with key stakeholders and having great visibility with senior leadership.

The ideal candidate is highly analytical, organized, proactive, tenacious, with great attention to detail and demonstrated ability to influence and collaborate.

Responsibilities:

• Partner closely with analytics teams to build analytical narratives on channel performance and make recommendations on strategy enhancements

• Lead channel budget management including driving channel efficiencies through ongoing optimization strategies

• Development and maintain of predictive affiliate bounty model based on in-depth historical analysis

• Owner of channel forecasting and reconciliation, leading all channel strategic business planning meetings and deliverables

• Oversee competitive insights and developing perspective on impacts to performance

• Partner closely with internal stakeholders like finance, analytics, attributions, and budget management teams, as well as external partners and agencies

• Provide ad hoc assistance with Affiliate projects

Qualifications:

• Bachelor’s degree with 2 years’ experience, preferably in financial services

• Meticulous attention to detail with strong analytical skills and high proficiency in Excel

• Highly organized, collaborative, works well under pressure, solution-oriented, flexible, and self-motivated, with the ability to balance multiple priorities with tight deadlines

• Outstanding communicator and comfort in a cross-functional Strategic and creative problem solver with intellectual curiosity, passion for challenging the status quo to proactively find opportunities, and ability to anticipate challenges while providing solutions

• environment, with ability to develop strong relationships both internally & externally

• Self-starter with the ability to navigate the organization and processes independently

• Team player with a willingness to support teammates and projects beyond immediate job remit and a positive “roll-up your sleeves” attitude

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25009042