Job Details

Senior Manager-Corporate Offers

New York, NY, United States(Hybrid)

Job Description

American Express Global Commercial Services (GCS) is the leading provider of payments for corporations and businesses of all sizes globally. The US SME segment represents a significant growth opportunity and a key area of strategic focus. The US SME Customer Marketing team deepens relationships with existing customers by delivering relevant, value-driven engagement across the customer lifecycle.

Thisrole will leadinnovative marketing treatments at American Expressto drivespend and engagement among our Middle Market Corporate clients and card members. This Senior Manager will own Corporate Membership Rewards Spend & Get Offers marketing across digital and dialogic channels. This person will lead marketing to Program Administrators in Middle Market corporate clients, enrolled in Corporate MR, through surround sound marketing channels, including email, as well as partnering with the Field to promote the offers. Finally, this person will also support other high priority initiatives as needed, such as our strategy to automate the offers program, enhance and integrate personalized data into our marketing communications, and engage Program Administrators.

Responsibilities

• Lead strategy and deployment for Corporate Membership Rewards (CMR) Offers campaigns.

• Work with Capabilities and Product teams to develop, test, deploy new offer types and lead automation work to accelerate our next phase.

• Lead documentation and partner with control management to develop and implement updated RCSA controls, proactively identifying areas of risk.

• Partner closely with Data & Analytics teams and Finance to evaluate offer results, improve targeting and segmentation, and formulate go-forward strategies.

• Lead discussions with Senior Leadership to sell-in corporate offers and set the stage for continued funding and growth.

• Innovate and pilot new offer types.

• Develop a surround sound strategy to promote offer, including email, @ Work and Field.

• Own and manage budget for CMR offers, ensuring precision in forecasting and commentary.

Qualifications

• 5+ years of experience in marketing, added plus for GCS Corporate experience or interest

• Highly commercial, analytically-minded

• Track record of spearheading innovative, best-in-class marketing

• Exceptional abilities to challenge the status quo and self-start

• Ability to influence at all levels and across varied job functions

• Eagerness and curiosity to learn, and desire to teach others

• Ability to translate insights and analytics into actionable plans

• Flexible attitude open to pivoting to take on new opportunities and job scope

• Strong people leadership skills with a focus on developing talent

• A positive, can-do mindset and desire to have fun and create a strong team culture

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26007417

• Job Category Marketing

• Posting Date 05/06/2026, 02:21 PM

• Apply Before 05/20/2026, 05:00 AM

• Degree Level Bachelor's Degree

• Job Schedule Full time

• Job Shift Day

• Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)

• Salary Range $103750 - $174750 annually + bonus + benefits

• Career Area Marketing