Job Details

Role Number: 200633587-3543

Summary

At Apple, we build amazing products that allow millions of people to do things they never imagined, and that empowers people to live better lives!

We are seeking an exceptional and highly-motivated Data Operations Engineer to assist our team’s data collection efforts across a variety of core technologies. A deep understanding of user study/data collection fundamentals and strong command of Apple’s product ecosystem will be critical to succeeding in our organization's highly dynamic and cross-functional landscape.

Are you ready to help us deliver the next groundbreaking Apple products?

Description

In this role, you will be empowered to:

• Plan, execute and track large scale data collections and user studies for algorithm development domestically and internationally where applicable
• Bring-up and maintain pre-release hardware and software platforms used for data collection across multiple locales
• Track and report on progress, blockers and key deliverables to senior leadership
• Collaborate with hardware, software, infrastructure and algorithm teams on requirements for data collections, HW/SW platforms, study design, etc.
• Create and maintain documentation for HW/SW platform setup and protocol for vendor training and deployment

Minimum Qualifications

• 5-7+ years of industry experience in one or more of the following fields/roles: Operations (i.e. data, product, lab, R&D, etc.), Test/Quality/Support Engineering or Technical Program Management

• Willingness/ability to travel to Apple Study locations, vendor study locations a minimum of 5-10% of the year

• Sound technical troubleshooting and triage methodology

• Experience scoping, bidding and contracting third party vendors for short and long-term projects

• Ability to lift 30 lbs.

• Ability to work in office/lab environment min 3 days/week

Preferred Qualifications

• Strong background in creating complex roadmaps/schedules with timely delivery across key milestones

• Experience leading teams / managing a workforce

• Motivated and proactive approach to resolving issues

• Challenges the Status Quo: In the absence of process, create it, document it and socialize it. When the process doesn’t make sense drive innovation; when faced with a difficult problem it’s not about what we can’t do but rather “Yes, but-“

• Clear and concise written and verbal communication, and communicates with technical and non-technical individuals with ease

• Experience creating human centric data collection protocols and general data offload practices

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .