Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium and large businesses. To ensure we keep on the leading edge of the dynamic commercial payments landscape, the GCS Strategy, M&A and Alliances team is charged with defining the long-term business objectives and driving strategic opportunities to accelerate revenue growth. The team plays an integral role in defining, developing, and leading new strategies, inorganic growth (M&A), partnership (Alliances) opportunities, as well as managing Annual Investment Planning, Opex, Strategic Engagement Team to accelerate our overall strategy and vision.

Partnership Strategy & Execution

• Develop and own strategic roadmaps for key partners, aligning integration priorities with GCS product strategy and enterprise growth goals

• Drive cross-functional execution of complex, API-driven integrations and new capability launches across multiple geographies

• Serve as the main point of contact for assigned partners, leading joint business reviews, governance forums, and executive engagements

• Identify and manage partnership risks, ensuring commercial, operational, and regulatory alignment

• Partner with internal teams to define go-to-market strategies, client adoption plans, and performance metrics

Commercial Management & Growth

• Lead negotiations and contract renewals, working closely with GCO and Finance teams

• Identify and size new partnership use cases, ensuring business cases and forecasts are aligned with strategic priorities

• Drive operational excellence through governance frameworks, partner scorecards, and continuous improvement initiatives

Market & Ecosystem Leadership

• Monitor trends across B2B payments, fintech, and ERP ecosystems to identify emerging partnership opportunities

• Represent GCS in external partner forums and cross-industry conversations to influence ecosystem standards and advance Amex’s competitive positioning

Minimum Qualifications:

• Proven track record leading complex, enterprise-level partnerships or alliances in payments, fintech, or technology environments

• Strong understanding of API integration models, B2B payments flows, and commercial enablement ecosystems

• Exceptional relationship management and influencing skills with the ability to navigate across senior levels internally and externally

• Excellent problem-solving, analytical, and communication skills; comfortable synthesizing insights for senior leadership

• Demonstrated ability to lead cross-functional workstreams in a fast-paced, matrixed organization

• Bachelor’s degree or equivalent experience

Preferred Qualifications:

• 4 years of experience in commercial payments, product partnerships, or strategic business development

• Knowledge of procure-to-pay and expense management platforms, treasury operations, and ERP integrations

• Experience with deal structuring, contract negotiation, and partnership performance management

• MBA or equivalent preferred

Qualifications

Salary Range: $103,750.00 to $174,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25020611