Job Details

Sr Assoc-Digital Product Mgmt

Sunrise, FL, United States

New York, NY, United States

(Hybrid)

Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

This position sits within Customer 360, Enterprise Data Management & Products (EDPM)

The team is focused on enabling the best customer experience everyday through a differentiated set of products and services. A key part to accomplishing this vision, is knowing your customers (individuals or businesses) and having a holistic understanding of that customer. Customer 360 is an AXP-wide capability that provides a global enterprise view of entities (that have or had an American Express relationship with at least one product or service globally), comprehensive insights, and linkages for consumer, merchant, and commercial. This will fundamentally reshape our ecosystem and the way we engage with our customers by leveraging Amex internal/external data assets, world-class machine learning algorithms and Big Data environment.

An ideal candidate will be interested in product management, channel delivery, data insights and analytics and emerging database technologies. The candidate should be a quick-learner, curious problem solver and adept to work in a fast-paced environment.

Responsibilities

A successful candidate will be an integral part of the team and will be responsible for supporting and executing differentiated long-term Customer 360 product strategies to support American Express multi-channel experiences, providing thought leadership to maximize the usage of best-in-class technologies.

As a Sr Associate you will:

• Possess excellent organizational skills including attention to detail, handling and prioritization multiple priorities, managing tight timelines

• Strong work ethic with a global mindset

• Represent the team in development processes to gather new requirements, understand dependencies and impact, clarify the team capacity and timelines, and provide project status updates.

• Ability to work independently and within a team; good communication skills with a "can do" attitude toward creative problem solving

• Participate in Agile product development activities (Lean, SAFe, Kanban) including writing and refining features and user stories, documenting customer and technical flows, and validating software functionality.

• Maintain a record of roadmap and execution strategies with the team by understanding the dependency, timeline, and prioritization and working & communicating closely with stakeholders.

• Support delivery of key projects/product capability development efforts from ideation to launch and maintenance.

• Assist in defining, measuring and reporting on metrics related to product launch, process efficiency and performance.

• Be a passionate advocate for customers enabling our other product teams to meet their needs more readily

Qualifications

• A positive attitude, a proactive mindset, with an eagerness to learn

• A analytical thinker that is able to focus on leveraging data to make informed decisions.

• Able to translate complex information into easy-to-understand concepts

• Creative thinker able to re-envision existing processes to support new product development and product improvements.

• Excellent communicator, comfortable working with multiple stakeholders.

• Experience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.) a plus.

• Hands-on experience with HIVE, SQL and Splunk is preferred

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Job Info

• Job Identification 26006699

• Job Category Product

• Posting Date 04/30/2026, 05:34 PM

• Apply Before 05/14/2026, 05:00 AM

• Degree Level High School Graduate

• Job Schedule Full time

• Locations 1500 NW 136th Avenue, Sunrise, FL, 33323, USAMEX World Financial Center, New York, NY, 10285, US(Hybrid)

• Salary Range $89250 - $150250 annually + bonus + benefits

• Career Area Product